Catholic Relief Services (CRS)

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Catholic-relief-services-crs
Headquarters Location: Baltimore, MD
Founded: 1943


Mission: Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We are motivated by the Gospel of Jesus Christ to cherish, preserve and uphold the sacredness and dignity of all human life, foster charity and justice, and embody Catholic social and moral teaching as we act to:

  • Promote human development by responding to major emergencies, fighting disease and poverty, and nurturing peaceful and just societies; and,
  • Serve Catholics in the United States as they live their faith in solidarity with their brothers and sisters around the world.


As part of the universal mission of the Catholic Church, we work with local, national and international Catholic institutions and structures, as well as other organizations, to assist people on the basis of need, not creed, race or nationality.

Tags: emergency response, humanitarian assistance, relief, disaster response, refugees, peacebuilding and strengthening civil society, disaster preparedness, food, nutrition, health care, agriculture, shelter, community infrastructure, necessities



Catholic-relief-services-crs
Story: With 60 years experience delivering humanitarian assistance throughout the world, CRS has a strong background in emergency preparedness and response. CRS adheres to international standards to the greatest extent possible in all of its emergency work to ensure that disaster-affected… Read the full story.

Expert Reviews: Evidence of Impact
Catholic Relief Services have carried out large complex food aid programs and other kinds of emergency response around the world for over 65 years. Multiple experts agreed that CRS is an established professional in the field of emergency resposne, with a long-standing presence and an accomplished core team in its target countries.
See the complete expert review.

Leadership
Catholic-relief-services-crs Carolyn Woo. Dr. Carolyn Y. Woo is President & CEO of Catholic Relief Services, the official international humanitarian agency of the Catholic community in the United States. She came to CRS in January 2012 after a distinguished academic career. Before coming to CRS, Dr. Woo served from 1997 to 2011 as dean of the University of Notre Dame’s Mendoza College of Business.… See full bio.


Financial Data
Overhead Ratio:
4.65%
Total Revenue:
$918,950


From the Nonprofit
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Contact Info
Website:
E-Mail:
info AT crs.org
Phone:
888-277-7575
Facebook:
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Address:
228 West Lexington Street
 
Baltimore, MD 21201, USA
Twitter:
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Contact Info in the US
Website:
E-Mail:
info AT crs.org
Address:
 


Catholic-relief-services-crs Story: With 60 years experience delivering humanitarian assistance throughout the world, CRS has a strong background in emergency preparedness and response. CRS adheres to international standards to the greatest extent possible in all of its emergency work to ensure that disaster-affected populations are at least able to meet their basic right to live a life with dignity. CRS works directly with affected communities and local partners to help restore and strengthen their pre-disaster capacities. CRS responds to both natural disasters and, complex emergencies, a term coined in the post-Cold War era that describes today's violent conflicts often involving intra-state conflicts with regional implications. Complex emergencies result in massive numbers of refugees and internally displaced persons, gross violations of human rights and large-scale disruption of people's livelihoods. Complex emergencies are often exacerbated by natural disasters. Today, there are around 34 million displaced people in the world. Of these, 20.3 million are internally displaced within their countries and 13.7 million are refugees who have fled to other countries. The number of displaced people around the world doubles every seven to eight years.

Expert Reviews of Catholic Relief Services (CRS)

Evidence of Impact Summary:

Catholic Relief Services have carried out large complex food aid programs and other kinds of emergency response around the world for over 65 years. Multiple experts agreed that CRS is an established professional in the field of emergency resposne, with a long-standing presence and an accomplished core team in its target countries.
See expert comments.

Organization Strengths Summary:

Experts agreed that Catholic Relief Services works admirably on location. Their strengths lie in excellent leadership and a committed staff, strong logistical systems, their surge capacity, and the ability to network with local organizations.
See expert comments.

Areas for Improvement Summary:

Although Catholic Relief Services does solid work on the local level, experts believe they could strengthen their work by deepening their awareness of how they are perceived by other nationalities. They can further improve by collaborating more with peers in the Caritas Internationalis confederation of Catholic relief organizations.
See expert comments.

Expert Comments: Evidence of Impact

Select the boxes to display the results according to expert type.

Show:
X
Foundation Professionals (F)
X
Researchers and Faculty (R)
X
Nonprofit Senior Staff (N)
X
Other (consultants, journalists, policy makers) (O)

Strong Staff

R
They have a very strong network of individuals in the field and on the ground - they are very practical and not theoretical.

Flexible Approach

N
They take a flexible approach and undertake program changes.

Long-Standing Presence

O
They have carried out large complex food aid programs and other kinds of emergency response around the world for over 65 years. In most countries where they have carried out emergency response, they already had a long-standing presence and had an accomplished core team in place.


Expert Comments: Organization Strengths

Select the boxes to display the results according to expert type.

Show:
X
Foundation Professionals (F)
X
Researchers and Faculty (R)
X
Nonprofit Senior Staff (N)
X
Other (consultants, journalists, policy makers) (O)

Great Staff & Strong Leadership

R
Their staff are very committed and don't stay in fancy hotels or use funds in extravagant self-serving ways.
N
They have strong regional leadership with good regional delegated authority, which allows for decisions to be made at regional level, increasing program speed and efficiency. They also have excellent HQ senior international leadership, which empowers and supports regional decision making. They have a unique in-house staff "surge" capacity which allows them to rapidly shift and deploy staff to new and protracted emergencies. They are able to utilize their membership in the global Caritas Confederation for capacity, country knowledge, expertise and funding.

Develop Local Capacity

N
They are good at developing local capacity and developing good humanitarian practice.

Strong Partnerships

O
They have strong logistical systems and human resource capacity. As often as possible, Catholic Relief Services seeks to work in partnership through local organizations, taking advantage of their network of human and management resources to move into disaster/emergency areas quickly and effectively.

Access Difficult to Reach People

O
They utilize a style of quiet diplomacy that enables them to build the trust of all sides and talk about humanitarian issues which are quite threatening to those with whom they are talking. They access people whom others can't reach.

Technical Capacity

O
They are consistently strong and have a professional contribution. They have selected areas of technical expertise and collaborate well with other professional humanitarian agencies.


Expert Comments: Areas for Improvement

Select the boxes to display the results according to expert type.

Show:
X
Foundation Professionals (F)
X
Researchers and Faculty (R)
X
Nonprofit Senior Staff (N)
X
Other (consultants, journalists, policy makers) (O)

Increase Sensitivity

N
Developing a greater sensitivity, and awareness of how they are perceived by other nationalities might enable them to win points of substance rather than having them getting lost in differences presentation. They should invest more greatly in improving coherence between North American and European perspectives.

Increase Collaboration

N
Catholic Relief Services should strengthen links with like minded Caritas members and create 'practical' consortia models of works. They should be more open to outside input and cooperating with others. The future of the humanitarian system is about greater collaboration and stronger coordination.

Refocus on Mission

O
They should refocus on their mission. Because of their size, CRS can lose some of its "raison d'être" amid all of the technical/managerial demands placed on it. They should tap even more the potential of the Catholic Church network in some countries where the local church is particularly strong.

Increase Adaptability

O
They should adopt a more developmental approach to humanitarian issues. They should adapt to changing humanitarian actors, including military being deployed by their governments for humanitarian ends.

Find Diversified Funding

O
They need to find diversified resources bases to meet the expanding humanitarian needs. They also need to continue to seek innovation and be nimble to organizationally adapt to the increased uncertainty and vulnerability.


Leadership


Carolyn Woo
President
Dr. Carolyn Y. Woo is President & CEO of Catholic Relief Services, the official international humanitarian agency of the Catholic community in the United States. She came to CRS in January 2012 after a distinguished academic career. Before coming to CRS, Dr. Woo served from 1997 to 2011 as dean of the University of Notre Dame’s Mendoza College of Business. During Dr. Woo's tenure, the Mendoza College was frequently recognized as the nation’s leading business school in ethics education and research, and received top ranking in 2010 and 2011 for its undergraduate business program from Bloomberg Businessweek magazine. Prior to the University of Notre Dame, Dr. Woo served as Associate Executive Vice President for Academic Affairs at Purdue University. Dr. Woo was born and raised in Hong Kong, and immigrated to the United States to attend Purdue University, where she received her B.S., M.S.I.A. and Ph.D. degrees, and became a member of its faculty. Her teaching, research and administrative leadership have been recognized through Best Paper Awards by the Academy of Management, selection as one of Forty Young Leaders of American Academe by Change Magazine (the journal of the American Association for Higher Education), distinguished alumna and honorary alumna by Purdue University and University of Notre Dame, as well as by the conferral of honorary doctorates from Providence College, University of St. Francis and Lewis University. She was the first female dean to chair the accreditation body for business schools (AACSB: Association to Advance Collegiate Schools of Business) and directed its initiative for Peace through Commerce. From 2004 to 2010, Dr. Woo served on the Board of Directors of Catholic Relief Services. She is currently serves on the Board of Directors for the AON Corporation; NiSource (former NIPSCO); Catholic Charities USA; Aileron Foundation; the Board of Regents, University of Portland; the Board of Governors, University of Notre Dame Australia; and the Archdiocese of Baltimore Independent Child Abuse Review Board. She also serves as a member of the Executive Committee of the Advisory Board, Fuel Up to Play 60 (sponsored by National Football League and the National Dairy Council); the Blue Ribbon Committee on accreditation AACSB (Association to Advance Collegiate Schools of Business) International; the Diversity Advisory Committee of KPMG; Executive Council on Development of the Center for Strategic and International Studies; Migration & Refugee Services, U.S. Conference of Catholic Bishops; and the International Policy Committee, U.S. Conference of Catholic Bishops. Dr. Woo is married to Dr. David E. Bartkus and they have two sons, Ryan and Justin.

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