Mercy Corps (MC)

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"Up" is the number of experts who agree that the nonprofit has had the most impact in the field. "Down" is the number of experts who disagree that the nonprofit has had the most impact in field.
Mercy-corps-mc
Headquarters Location: Portland, OR
Founded: 1979


Mission: Alleviate suffering, poverty and oppression by helping people build secure, productive and just communities.


Tags: emergency response, humanitarian assistance, relief, disaster response, natural disasters, armed conflict, health care, water and sanitation, operations and logistics, economic recovery, program design, capacity building, disaster risk reduction, 2011


Mercy-corps-mc
Story: There is no shortage of disasters taking place around the world. Climate change is contributing to the ever-increasing number of natural disasters across the world, reflecting a long-term trend: more disasters that are increasingly severe and that disproportionately affect the… Read the full story.

Expert Reviews: Evidence of Impact
Emergency response experts praise Mercy Corps for consistently having a high quality impact in disaster settings. Their work is of high quality, centered on indicators and benchmarks that demonstrate impact on activities undertaken. Experts also cite the huge impact of their post-crisis development work, which has improved long-term access to basic needs like food and health care services.
See the complete expert review.

Leadership
Mercy-corps-mc Neal Keny-Guyer. Neal Keny-Guyer is a social entrepreneur committed to creating a more just and peaceful world. A native of Tennessee, Keny-Guyer holds a B.A. in Public Policy and Religion from Duke University, an M.A. in Public and Private Management from Yale University, and an honorary Doctor of Humane Letters from Portland State University, Oregon. Keny-Guyer joined Mercy Corps in 1994 as… See full bio.


Transparency Information
Silver-big
This organization has earned the GuideStar Participation Level Silver, demonstrating its commitment to transparency (learn more)


Financial Data
Charity Navigator Rating: 4stars (profile)
Total Revenue:
$244,942,281


From the Nonprofit
Neal Keny-Guyer
Chief Executive Officer, Mercy Corps
Jan 12, 2012
Mercy Corps makes it a priority to quickly deploy our teams to the world’s toughest places to help people survive after natural disasters and conflicts. We bring our deep experience in emergency response: delivering food and water, providing shelter and… Read More.



Contact Info
E-Mail:
info AT mercycorps.org
Phone:
888 842 0842
Facebook:
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Address:
45 Sw Ankeny Street
 
Portland, OR 97204, USA
Twitter:
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Mercy-corps-mc Story: There is no shortage of disasters taking place around the world. Climate change is contributing to the ever-increasing number of natural disasters across the world, reflecting a long-term trend: more disasters that are increasingly severe and that disproportionately affect the poor. Similarly, man-made crises continue to proliferate. At the end of 2008, according to the United Nations High Commission on Refugees (UNCHR), there were nearly 25 million people – 10.5 million refugees and 14.4 million internally displaced persons – receiving protection or assistance globally. Disasters not only create humanitarian crises, but also threaten long-term development and weaken the possibility of achieving the Millennium Development Goals. Mercy Corps works to help communities emerge quickly from disasters with limited loss of life and human suffering, and with a solid foundation for secure, productive and just development. Despite the destruction and devastation that occur during a disaster, Mercy Corps has seen that these times of turmoil and tragedy also present a unique opportunity for positive change. Mercy Corps adds its greatest value as an international relief and development agency by supporting those kernels of positive change with community-led and market-driven action from the earliest possible moment in emergencies. Accordingly, Mercy Corps approaches emergency response with a long-term vision for change. Mercy Corps created its Global Emergency Operations (GEO) unit in 2000, with a mandate to provide immediate emergency relief while identifying early recovery opportunities to help survivors build a better future. Since then, members of our GEO team have deployed in more than 30 international emergencies and have provided technical support and coordinated emergency response in many more.

Expert Reviews of Mercy Corps (MC)

Evidence of Impact Summary:

Emergency response experts praise Mercy Corps for consistently having a high quality impact in disaster settings. Their work is of high quality, centered on indicators and benchmarks that demonstrate impact on activities undertaken. Experts also cite the huge impact of their post-crisis development work, which has improved long-term access to basic needs like food and health care services.
See expert comments.

Organization Strengths Summary:

Disaster relief experts applaud Mercy Corps as being one of the strongest relief agencies in the world and acknowledge them as a leader in the field. Experts identified Mercy Corp's greatest strengths as being the high quality nature of their work, and their innovative, bold, adaptive approach to emergency relief.
See expert comments.

Areas for Improvement Summary:

Experts recommended that Mercy Corps work on building up their staff, increase their focus, coordination, and do more research.
See expert comments.

Expert Comments: Evidence of Impact

Select the boxes to display the results according to expert type.

Show:
X
Foundation Professionals (F)
X
Researchers and Faculty (R)
X
Nonprofit Senior Staff (N)
X
Other (consultants, journalists, policy makers) (O)

Emphasis on Post-Crisis Development

N
They deliver lasting, sustainable technical assistance in reconstruction programs, such as training of local engineers and builders. They have their eye on sustainability, development, and long-term change.
O
They operate not only in both conflict-affected areas but also in post-conflict areas. They have made a huge impact in access to basic needs such as food and health care services. Their programs are usually designed to meet the real needs on the ground (they do not chase donor priorities) and therefore gain influence in country they operate.

Strong Staff

N
They exhibit strong program management in consortia arrangements. They consistently have strong program quality and high quality staff.

Consistent High Quality Work

R
Their impact is recognized by other professionals and donors.
N
They are a consistent provider of effective emergency relief. They put an emphasis on bridging into redevelopment after the emergency or disaster (i.e. their new agricultural community development in Haiti in partnership with Taiwan government relief agency).
N
Their approach takes into carefully account development of indicators and benchmarks that demonstrate impact on activities undertaken. In the case of disaster response, of course, that is sometimes done after the fact, given their priority on timely and appropriate assistance.

Strong Programs

O
They use solid, flexible, creative approaches.


Expert Comments: Organization Strengths

Select the boxes to display the results according to expert type.

Show:
X
Foundation Professionals (F)
X
Researchers and Faculty (R)
X
Nonprofit Senior Staff (N)
X
Other (consultants, journalists, policy makers) (O)

High Quality Work

N
They are great at accountability - they run themselves in a business-like way.

Leader In Sector

N
They are one of the strongest relief agencies in the world.
N
They have strong leadership/representation in the INGO community. Their attention to rolling out the Sphere Humanitarian Charter and Minimum Standards in Disaster Response reveal the organization's emphasis on quality.

Creative Approach

R
They take a creative approach to NGO action.
N
They have bold and creative programming which is effectively executed. They are an important leader in the humanitarian NGO community.
R
They have innovative programs. They have a desire for evidence-based programming.
N
The organization, while not as well established as some, has proven to be agile, entrepreneurial and focused on a multi sectoral approach. They reach out to local partners and have a knack for choosing good ones. They have a very committed staff with good leadership.
O
They take creative approaches based on the context, and have the flexibility to move into new countries and opportunities (i.e. Libya, China, Japan). They often work through partners and linkages with new private sector donors. They are consistently strong and have professional contribution. They have selected areas of technical expertise and collaborate well with other professional humanitarian agencies.

Great Staff & Strong Operations

O
They have a high quality staff with shared beliefs and values. Their operations are well planned and thought-out, they manage their finances well, and they have strong programmed design. Mercy Corps has an open-mindedness about approach.
R
They have a strong staff. They have very effective operations and an evaluation culture. They have a willingness to innovate in programs and methods of financing. They have an ability to respond well to all phases of disasters from emergency preparedness through reconstruction to development.


Expert Comments: Areas for Improvement

Select the boxes to display the results according to expert type.

Show:
X
Foundation Professionals (F)
X
Researchers and Faculty (R)
X
Nonprofit Senior Staff (N)
X
Other (consultants, journalists, policy makers) (O)

Strengthen Staff

N
They should develop staff retention strategies.
O
They do get the most from their local staff but they could do more to strengthen their skills.

Focus On Transition To Development

N
They should stay in the relief environment for a longer period of time, to transition to development.

Program Development

R
They should improve coordination in the emergency response phase, particularly when responding to emergencies in countries in which Mercy Corps is not already doing development programs.

More Focused

N
They could be more focused.

Initiate Research

O
They need to develop their ability to initiate research. They need to continue to seek innovation and be nimble to organizationally adapt to the increased uncertainty and vulnerability.


Leadership

Mercy-corps-mc
Neal Keny-Guyer
CEO
Neal Keny-Guyer is a social entrepreneur committed to creating a more just and peaceful world. A native of Tennessee, Keny-Guyer holds a B.A. in Public Policy and Religion from Duke University, an M.A. in Public and Private Management from Yale University, and an honorary Doctor of Humane Letters from Portland State University, Oregon. Keny-Guyer joined Mercy Corps in 1994 as Chief Executive Officer. Under his aegis, Mercy Corps has emerged as a leading international humanitarian and development organization with ongoing operations in nearly 40 countries, a staff of 3,700, and an annual operating budget of $308 million. Keny-Guyer has forged new directions at Mercy Corps, most notably implementing global mergers and strategic alliances, placing human rights, civil society and social entrepreneurship at the forefront of Mercy Corps’ humanitarian mission, and building an organizational reputation for groundbreaking, innovative programming in the world’s toughest environments. Keny-Guyer began his career with Communities In Schools in 1976 working with at-risk youth in the inner cities of Washington, D.C., and Atlanta, Georgia. Keny-Guyer then moved to Thailand in 1980 to focus on Cambodia’s refugees and war victims for CARE/UNICEF. In 1982, he began his tenure with Save the Children. As Save the Children’s Director of Middle East, North Africa and Europe, Keny-Guyer managed a $44 million budget and supervised 900 staff in 10 countries. He designed and implemented high-impact relief and development programs in some of the most war-torn and politically sensitive regions on earth – including Lebanon, West Bank/Gaza and Sudan. In 1990, Keny-Guyer undertook his toughest assignment – as a stay-at-home Dad for his first child, while launching strategic planning and organizational development consulting to businesses, foundations and non-profit agencies. Neal Keny-Guyer is on the Board of Trustees of the Yale Corporation and also serves on the Yale President’s Council on International Affairs and the Board of Advisors of the Yale School of Management (SOM). In addition, he serves on the Board of Directors of ImagineNations and the Nike Foundation’s Advisory Board. Neal Keny-Guyer lives in Portland, Oregon with his wife, Alissa, and their three children.

From the Nonprofit

Neal Keny-Guyer
Chief Executive Officer, Mercy Corps
Jan 12, 2012
Mercy Corps makes it a priority to quickly deploy our teams to the world’s toughest places to help people survive after natural disasters and conflicts. We bring our deep experience in emergency response: delivering food and water, providing shelter and medical care, making sure people have the essential supplies they need to survive and get back on their feet. But we also bring our commitment to helping people build back better. We partner with local people to help them secure peace, grow more food, improve health, educate and protect children, empower women and start businesses that raise the standard of living for families and communities. Our programs provide the tools, training and resources to help restart local economies so the most vulnerable members of society can become stronger in the face of future disasters and self-sufficient over the long term. —Mercy Corps makes it a priority to quickly deploy our teams to the world’s toughest places to help people survive after natural disasters and conflicts. We bring our deep experience in emergency response: delivering food and water, providing shelter and medical care, making sure people have the essential supplies they need to survive and get back on their feet. But we also bring our commitment to helping people build back better. We partner with local people to help them secure peace, grow more food, improve health, educate and protect children, empower women and start businesses that raise the standard of living for families and communities. Our programs provide the tools, training and resources to help restart local economies so the most vulnerable members of society can become stronger in the face of future disasters and self-sufficient over the long term.


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