Shelter Network of San Mateo County

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Shelter-network-of-san-mateo-county
Located: Burlingame, CA
Founded: 1987


Mission: Shelter Network is committed to providing housing and support services that create opportunities for homeless families and individuals to re-establish self-sufficiency and to return to permanent homes of their own.




Shelter-network-of-san-mateo-county
Story: Shelter Network created a safe place for Wanda to live after she was attacked outside of her apartment: Wanda, a 56 year-old woman was living alone in an East Palo Alto apartment complex. A week prior to entering Shelter Network,… Read the full story.

Expert Reviews: Evidence of Impact
In fiscal year 2006-2007, they provided over 183,000 nights of shelter and served over 3,500 homeless adults and children. Over 97% of families and single adults who complete Shelter Network programs succeed in returning to permanent housing.
See the complete expert review.

Leadership
Shelter-network-of-san-mateo-county Michele Jackson. Michele Jackson has been serving as Executive Director at Shelter Network since 2001. She began working at the agency in 1994, and previously served as Program Director, Director of Programs and Services, and Associate Executive Director. She has over 28 years of experience in the development and management of programs serving low-income families and individuals. In 2003, she was awarded… See full bio.


Financial Data
Overhead Ratio: n/a
Total Revenue: $6,490,240


From the Nonprofit
The nonprofit has not added any comments yet. If you are a representative of this nonprofit and would like to leave a comment, please email us at feedback@myphilanthropedia.org with your request.


Contact Info
Website: http://www.shelternetwork.org/ Address: 1450 Chapin Avenue
E-Mail: jluciano AT shelternetwork.org Burlingame, CA 94010, USA
Phone: 650-685-5880
Facebook: Follow_fb Twitter: Follow_twitter
Shelter-network-of-san-mateo-county Story: Shelter Network created a safe place for Wanda to live after she was attacked outside of her apartment: Wanda, a 56 year-old woman was living alone in an East Palo Alto apartment complex. A week prior to entering Shelter Network, Wanda was assaulted outside her apartment and received severe head injuries. An error in the police report left Wanda ineligible for victim's compensation. Since she felt scared and unhappy living in the place where she was attacked, she left and sought the help of Shelter Network. After arriving at Shelter Network's Maple Street Shelter in March 2009, she immediately established herself as a client with a positive attitude and a survivor mentality. She continued to work full-time at Safeway while she recovered from her injuries, and found a new home in a gated community in a neighborhood in East Palo Alto where she feels safer. Wanda is currently appealing the decision to deny her victim's compensation and is participating in Shelter Network's Follow-Up Program. (Source: http://www.shelternetwork.org/why/success.php#wanda)

Expert Reviews of Shelter Network of San Mateo County

Evidence of Impact Summary:

In fiscal year 2006-2007, they provided over 183,000 nights of shelter and served over 3,500 homeless adults and children. Over 97% of families and single adults who complete Shelter Network programs succeed in returning to permanent housing.

Organization Strengths Summary:

Bay Area Homelessness experts believe that the Shelter Network of San Mateo County is a great housing provider which has consistently been able to return their clients to permanent housing.
See expert comments.

Areas for Improvement Summary:

At the same time, the Shelter Network of San Mateo County should do everything it can to reach a broader range of clients and expand its re-housing and permanent housing programs.
See expert comments.

Expert Comments: Organization Strengths

Select the boxes to display the results according to expert type.

Show:
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Foundation Professionals (F)
X
Researchers and Faculty (R)
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Nonprofit Senior Staff (N)
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Other (consultants, journalists, policy makers) (O)

Great Results

F
Every year, over 94% of families and single adults completing Shelter Network’s transitional programs succeed in returning to permanent housing.
F
Shelter Network is a critical provider of transitional housing and other services to help homeless families get back on their feet and into homes of their own on the peninsula, where the costs of homelessness are often hidden. Over 94% of families and single adults completing Shelter Network's programs succeed in returning to permanent housing. While families are in the program, Shelter Network helps them to increase their income by an average of 43% between program entrance and exit.
N
They get great housing results for their clients.
N
They have consistent success (~90%) in returning people to permanent housing.
N
They have great housing outcomes.
N
They have a good track record in getting people into permanent housing, are fiscally accountable, and offer many levels of service (emergency, transitional, and permanent).

Other

F
They have a strong board, Executive Director and a diversified funding base. They have strong program outcomes and a housing-first focus.
N
They are willing to explore alternatives and best practices from around the country.

Good Housing Providers

F
This is an outstanding organization for their rapid re-housing model, mandatory savings program, and high percentage of clients obtaining and maintaining permanent housing.
F
They are the primary provider to homeless families on the Peninsula and effectively get families re-housed.
N
They provide fast referrals to housing.
N
They provide the appropriate shelter and services and have sustainable funding.
O
They provide shelter for the San Mateo and San Francisco homeless.

Broad Array of Services

R
They are outstanding for the quality of services provided, integrity as an organization, and leadership in the area of serving the homeless.
O
Shelter Network provides diversity of services and a continuum of housing.


Expert Comments: Areas for Improvement

Select the boxes to display the results according to expert type.

Show:
X
Foundation Professionals (F)
X
Researchers and Faculty (R)
X
Nonprofit Senior Staff (N)
X
Other (consultants, journalists, policy makers) (O)

Expand More

F
They should continue to broaden the range of clients they serve to help more chronic/lower-functioning households.
N
It should form coalitions to further its effectiveness.
N
Shelter Network should expand its rapid re-housing programs.
N
It should expand its permanent housing options for clients.
N
It should re-focus to include prevention and even more rapid re-housing.


Leadership


Michele Jackson
Executive Director
Michele Jackson has been serving as Executive Director at Shelter Network since 2001. She began working at the agency in 1994, and previously served as Program Director, Director of Programs and Services, and Associate Executive Director. She has over 28 years of experience in the development and management of programs serving low-income families and individuals. In 2003, she was awarded the Heart of Social Work Award from the National Council on Social Work Education for excellence in field instruction. She serves on the Housing Endowment and Trust Board of San Mateo County, the Local Emergency Food and Shelter FEMA/EHAP Board, and is the Chair of the Executive Committee for the San Mateo County Continuum of Care. She also serves on the Interagency Council for HOPE, San Mateo County's 10-Year Plan to End Homelessness. Michele has both a Bachelors of Social Work and a Masters of Social Work from San Francisco State University.

From the Nonprofit

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