You can see Bill Harlan’s 20+ years in the Tenderloin in the lines on his face. He’s seen the Tenderloin’s story over time, and he’s clear about where the center is.
“It’s Glide, man. Glide and Cecil been here for all of it. Wasn’t for Glide, I don’t know where I’d be.”
Bill remembers living in the Ritz Hotel on Eddy near Taylor during the height of the drug epidemic in the late 80’s when crack was king. Most days he walked the one block up to Taylor to eat at Glide. He also put his name on the list for future subsidized housing unit. With thousands of others applying, it's like buying a lottery ticket.
Today Bill comes back to Glide nearly every day to volunteer in the Meals Program, serving food or working in the prep room. It’s his way of giving back.
“Glide keeps me out of harm’s way,” he says. I get all the inspiration I need just walking through Glide’s door.”
And that housing list? Bill’s name finally came to the top, 10 years later. Today he lives in a brand new apartment across the street from AT&T Park.
(Read more inspiring stories at: http://www.glide.org/story)
Expert Reviews of Glide Foundation
Evidence of Impact Summary:Glide provides 750,000 meals per year through their community clinic which serves more than 3,000 homeless people. They provided over 100,000 hours of licensed childcare and quality after-school programming to over 325 clients in 2007. They provided emergency supplies to 2,190 individuals in 2006. And they booked 5,707 shelter beds and helped 120 homeless persons move into permanent housing in 2007.
Organization Strengths Summary:Bay Area Homelessness experts believe that Glide provides necessary services to a large number of people. Because they are pretty well-known, they have been able to raise awareness homelessness .
See expert comments.
Areas for Improvement Summary:At the same time, Glide should create better ways to evaluate their programs and focus their efforts on their most successful programs. Additionally, they should collaborate with other nonprofits, strengthen their infrastructure, and form a stronger connection with the community they serve.
See expert comments.
Expert Comments: Organization Strengths
Reach a Large Number of People
|It provides really critical safety net services and helps a very large number of people. It also has good medical and youth programming.|
|Glide reaches large numbers of people.|
|They deliver a practical continuum of services to large numbers of people.|
|They have charismatic leadership and provide essential services to a large homeless population.|
|They are outstanding for their number of clients served, variety of services under one roof, and strong development machine.|
Broad Array of Services
|They offer a wide range of services.|
|They are outstanding for their housing, supportive services, night-to-night shelter, and case management.|
|They offer a range of services for the homeless in the Tenderloin.|
|Glide opens its doors directly to people on the street.|
|They work with a difficult target population.|
|They provide a holistic approach to working with individuals.|
|They are outstanding at raising the public profile of homelessness and solutions.|
|They are well-known due to Church and San Francisco community efforts.|
Expert Comments: Areas for Improvement
Other: Collaboration, Stronger Infrastructure, More Connection with Community
|Glide needs to strengthen its infrastructure and professionalize its operations - it is far too big and important to be still so grassroots in its administration/operation.|
|Glide should see to it that Tenderloin residents direct their work in the community, and their engagement in local politics. Glide provides badly needed services in the Tenderloin, but it is out of touch with the community.|
|They should pursue more collaboration with other nonprofits.|
|They should evaluate their programs and budget for their successful programs.|
|They should focus even more on outcomes - housing, employment.|
|They should make sure they have succession plans in place for their leadership.|
|They should diminish the cult of personality centered around their Executive Director.|