Non-Ranked Nonprofit Reviews: Local Homelessness 2012

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"We have come dangerously close to accepting the homeless situation as a problem that we just can't solve." -- Linda Lingle
"We have come dangerously close to accepting the homeless situation as a problem that we just can't solve." -- Linda Lingle

This is the complete list of all non-ranked nonprofits reviewed by our experts. We do not have enough information at this time to recommend these organizations, but have provided you with the complete expert reviews to learn more.


The type of expert is indicated by one of the following colors:
F
Foundation Professionals
R
Researchers and Faculty
N
Nonprofit Senior Staff
O
Other (consultants, journalists, policy makers)

Click on an organization to see what the experts say about its impact, strengths and areas for improvement.

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Family Supportive Housing (7 recommendations) Family Supportive Housing has the ability to provide needed services to help families, particularly parents, develop the skills needed to remain housed. Parents who are faced with being homeless often lack basic skills needed to secure employment and housing. They do more than provide temporary housing, which is very important. They also provide the training and support to help parents remain housed once they leave the shelter.
Family Supportive Housing
Silver-small

http://www.familysupportivehousing.org/

Evidence of Impact

R
Family Supportive Housing has the ability to provide needed services to help families, particularly parents, develop the skills needed to remain housed. Parents who are faced with being homeless often lack basic skills needed to secure employment and housing. They do more than provide temporary housing, which is very important. They also provide the training and support to help parents remain housed once they leave the shelter.
O
This agency has been responsible for effective case management in emergency, transitional, and permanent housing for many families in the past years. Their new facility will ensure that this work continues.
O
Family Supportive Housing has success in housing homeless families.
O
They are very focused on ending family homelessness and are the only organization that exclusively serves homeless families. They are in great demand and are very successful, although they have very little resources in comparison to the demand.
O
Family Supportive Housing recently focused on a building campaign to build new shelter that can more effectively serve homeless families.

Organizational Strengths

R
Family Supportive Housing has strong community connections and excellent leadership.
O
They are known for their superior leadership and staff.
O
Family Supportive Housing showed perseverance in fundraising for their new shelter. Their leadership has longevity.
O
The new family shelter is beautiful and the model is exceptional, aside from some too-strict eligibility criteria. The program manager is great and has a strong presence in the community.
O
Family Supportive Housing excels in providing comprehensive client support with strong outcomes.
O
FSH has good leadership and programs.
O
They are great all around

Areas for Improvement

R
They could provide additional professional support for families.
O
Family Supportive Housing should make more units available.
O
They need to maintain program management stability.
O
Their Executive Director is very vocal about her opposition to the "housing first" model and permanent housing. They put too much emphasis on rules and being ready to be housed.
O
They may need to merge in order to sustain their program; there is too much competition for funding in Santa Clara County.
Delivering Innovation in Supportive Housing (DISH) (6 recommendations) Their impact is seen in the results of the customer-centric model they use to inform all of the work they do as property managers of affordable housing.
Delivering Innovation in Supportive Housing (DISH)
Silver-small

http://dishsf.org/

Evidence of Impact

O
Their impact is seen in the results of the customer-centric model they use to inform all of the work they do as property managers of affordable housing.
O
Delivering Innovations in Supportive Housing (DISH) evolved within one year from consulting on how to improve supportive housing Single Room Occupancy (SRO) hotels to developing a property management organization that actually improves the lives of their residents. They serve 450 San Francisco residents, who are poor and have special needs, living in six SRO sites. DISH lowered the eviction rates, increased the rental income, and improved residents' satisfaction with the safety and health of their living environment.
N
They have a strong success rate in housing retention for formerly homeless adults.
N
The organization provides property management services to formerly homeless individuals with some of the most significant barriers to housing stability. They have exceptional results for the field as far as promoting long-term housing stability.
N
DISH provides property management services in San Francisco's Direct Access to Housing program, funded by the San Francisco Department of Public Health, that serves people who are homeless with special needs, usually medical, mental health, or substance use issues. DISH is extremely effective in serving this population, as demonstrated by their high rate of retention and low rate of eviction among their tenants.
N
They are a very innovative program that works to make sure that formerly homeless folks can succeed in supportive housing. They are truly awesome!

Organizational Strengths

O
They use surveys and other tools to keep a pulse on tenant satisfaction and needs; they shift their programs to accommodate what they hear. They are also very supportive of their employees.
O
DISH's fantastic leadership team supports the DISH work force by helping management and staff increase their strengths, gain new skills, and develop as employees and as people. This is a high stress business that can lead to burn-out and the use of unhealthy coping mechanisms. DISH constantly addresses these issues and helps its workers to find solutions.
N
DISH's strengths are their leadership and staff members.
N
DISH has a very impressive leadership team. They infuse the mission throughout the organization and successfully dedicate significant resources to building the skills of staff.
N
DISH is lead by the strong leadership of two co-directors who have many years of experience in the field of supportive housing. They also have a very well-developed customer service model, and provide extensive training and support to their staff, many of whom are formerly homeless themselves.

Areas for Improvement

O
First, they could expand into providing services in properties owned by nonprofits, instead of just master-leased buildings. A second recommendation is to enhance the capacity of their staff so they are able to fulfill more complex compliance oversight and asset management functions.
O
DISH's sole funder is the San Francisco Department of Public Health (SFDPH). On one hand this is by design; the DISH-managed sites are the six hotels that SFDPH master-leases. On the other hand, it makes DISH very vulnerable in the current budget climate. While the organization does some fundraising, this effort should increase, as should the efforts to lower the budget.
N
They could improve through expansion and fundraising.
N
They haven't chosen to expand. While I am somewhat doubtful, it would be interesting to see if they could match their impact while growing the number of people served.
Downtown Streets (6 recommendations) Downtown Streets Team is using a team oriented, "Jobs First" model that takes long-term homeless men and women and re-engages them both in community and employment. They've achieved excellent results and have grown exponentially over the past few years.
Downtown Streets
Bronze-small

http://www.streetsteam.org/

Evidence of Impact

N
Downtown Streets Team is using a team oriented, "Jobs First" model that takes long-term homeless men and women and re-engages them both in community and employment. They've achieved excellent results and have grown exponentially over the past few years.
N
Downtown Streets Team has a unique "Jobs First" approach to solving and preventing homelessness. They have a proven model to prepare homeless and at-risk individuals to be "job ready", and recruit businesses to hire the homeless.
N
This organization re-introduces the world of work to current homeless individuals and provides resources to help those who want it. They provide a chance for continued employment, leading to exiting homelessness.
O
Downtown Streets Team is changing the way that homeless individuals are engaged in vocational activities. Its model of building supportive cohorts challenges traditional employment and vocational services for homeless men and women who have significant and co-occurring barriers to employment.
N
Downtown Streets Team has built a model that creates leadership structure within a working environment for homeless wanting housing. Rather than rely on grants, their model is to move to a self-sustaining business that contracts with cities to keep their clients employed. The model has interest across the country. They have also dramatically improved the number of people they have served and impacted over the last five years.
O
This organization gives individuals a sense of dignity and purpose with an employment and housing focus.

Organizational Strengths

N
This organization is nimble, business-oriented, impact-focused, and driven.
N
Downtown Streets Team is innovative and inspiring. They can speak to citizens about the practical impact of solving homelessness. They inspire businesses to use Downtown Streets Team as a contractor and hire employees from their teams.
N
Downtown Streets Team's leadership has the passion and acumen needed to build on their model and engage others to partner and support the work they do.
O
The staff and leadership are extremely motivated, client-centric, and strong advocates. They have an entrepreneurial spirit.
N
Their leadership and staff are fantastic. Downtown Streets Team's Executive Director is experienced in start ups, business, and investing. She is active in a number of community initiatives and boards.

Areas for Improvement

N
Downtown Streets Team could increase their fund development and improve awareness of their organization. If more people knew of their work, they'd be even more successful.
N
Downtown Streets Team needs to get the word out about their work.
N
They are under-staffed and trying to do too much, which may affect their quality of work.
O
As they receive more government contracts, they need to be able to comply with complex regulations.
N
They could use more internal resources for agency administrative functions, which would free up more time for their Executive Director.
Building Futures (4 recommendations) This organization has consistently high outcomes and has been a leader in efforts to convert Alameda County homelessness programs to a "housing first" model informed by the <i>Homeless Emergency Assistance and Rapid Transition to Housing (HEARTH)</i> Act. They are professionally managed.
Building Futures

http://www.bfwc.org/

Evidence of Impact

N
This organization has consistently high outcomes and has been a leader in efforts to convert Alameda County homelessness programs to a "housing first" model informed by the <i>Homeless Emergency Assistance and Rapid Transition to Housing (HEARTH)</i> Act. They are professionally managed.
O
BFWC has leveraged its knowledge developed under the Housing and Urban Development <i>Homelessness Prevention and Rapid Rehousing</i> program to employ rapid rehouisng technique across the agency. This results in families and single adults getting housed more quickly and permanently. They have two of the four highest performing shelters in Alameda County, according to the most recent outcomes report.
N
BFWC provides emergency shelter and transitional housing services for survivors of domestic violence. They have consistently had the highest performance ratings in Alameda County with regards to the number of clients placed into permanent housing and the number of clients improving income while enrolled in the program.
N
This organization has a very high ranking in their ability to assist homeless families into permanent housing. In addition, this organization works with very high risk homeless families with history of domestic violence. The staff is skilled in working with women dealing with trauma.

Organizational Strengths

N
Leadership and willingness to adapt to changing enviornments
O
BFWC is showing leadership to other agencies in the community by embracing new methods of effectively addressing homelessness. They are doing an exellent job of staff training and support.
N
The Executive Director has participated in the LeaderSpring leadership development forum, and she has done a good job of implementing social justice leadership in her organization. The agency has successfully implemented a very challenging <i>Homeless Prevention & Rapid Re-Housing Program (HPRP)</i> grant.

Areas for Improvement

O
BFWC could go even further in assessing their current models and becoming even being more outcome and data driven.
N
Their staff turn-over is high, and some staff need additional training and support in order to improve retention. The agency needs to take better advantage of collaborative opportunities.
N
They need adequate funding to restore day support services at their shelters. This would allow Building Futures with Women and Children to achieve the excellent level of service they previously were able to provide. Additional funding would also allow them to restore the program coordination that ensured staff had on-going training and support.
Compass Family Services (4 recommendations) People are successful in locating permanent housing though Compass. They also get assistance for supportive services.
Compass Family Services
Silver-small

http://www.compass-sf.org/

Evidence of Impact

N
People are successful in locating permanent housing though Compass. They also get assistance for supportive services.
F
They work with very high need families whose children receive high quality services while in programming. There is a strong focus on the child and ensuring that the challenges of homelessness and trauma are mitigated.
F
Since HPP manages the city's family homeless list, they are a critical service for homeless families. More importantly, they demonstrate strong impact through their success rates, getting families placed in permanent housing and maintaining this housing.

Organizational Strengths

N
Their staff have a high level of competence and a sense of urgency when a situation calls for it.
F
Their leader has a deep knowledge of the population and their needs, as well as how to design programs. Another strength is the quality and care of their staff.
F
They understand the complexity of family homelessness in San Francisco. They provide childcare and other critical services that are incredibly difficult to find for the population they serve.

Areas for Improvement

N
Their voice mail response time could be better, but their in-person service is great.
F
They need a stronger data driven culture, which they are working on.
F
They should imcrease their infrastructure and continue to streamline their programs.
Catholic Charities of Santa Clara County (3 recommendations) Serving a diverse number of needy populations, this organization is reputable in all areas. They are the only organization serving immigrants and also providing excellent shared housing programs.
Catholic Charities of Santa Clara County
Silver-small

http://www.catholiccharitiesscc.org/

Evidence of Impact

O
Serving a diverse number of needy populations, this organization is reputable in all areas. They are the only organization serving immigrants and also providing excellent shared housing programs.
O
They are reliable and provide shelters and services to students who are homeless or in jeopardy of being homeless.
O
This is a large, multi-faceted organization that is able to bring a targeted array of services to meet client needs, including housing, mental health, family supports. They are innovative and compassionate.

Organizational Strengths

O
They have great staff for mentally ill clients, veterans, families, etc. The programs are excellent because of their dedicated staff.
O
They have a good reputation in the community. They have good management with long term employees.
O
Their leadership is talented, committed, and innovative. They have a strong organizational structure.

Areas for Improvement

O
Their staff could have a a stronger presence in the community at meetings and collaborative efforts. They are rarely talked about, as people tend to know very little about their programs.
O
They need more funding for more services, as the needs they encounter outweigh the availability. They may want to focus on their expertise, which is working with refugees and immigrant populations.
O
They need to increase salaries for field staff in order to retain and build a broad foundation of quality personnel with experience.
Destination: Home (3 recommendations) This organization is getting chronically homeless people housed for the first time in years. They have successfully managed a process to do a county wide homelessness registry of close to 1000 people.
Destination: Home
Bronze-small

http://destinationhomescc.org/

Evidence of Impact

N
This organization is getting chronically homeless people housed for the first time in years. They have successfully managed a process to do a county wide homelessness registry of close to 1000 people.
O
Destination: Home has been able to convene and build the political will in Santa Clara County to focus on ending chronic homelessness.
N
Destination: Home is fiscally spoonsored by The Health Trust. Their impact is through <i>Housing1000</i>, a project to house 1000 Vulnerable Chronically Homeless folks by 2013, which began in July of 2012. This was a realignment of prioritization that has worked, and the first folks have been housed. The County set aside funding for the first time ever to create its own subsidized housing program, and 500 other housing units have been identified for prioritaztion thus far, and another 375 potentials. They have surveyed close to 2,000 folks and identified 900 thus far for housing. They have intensive case managment in place for the first 150, with more in the pipeline. Also, they launched the first major formal study in the County on the cost of homelessness.

Organizational Strengths

N
They have a strong Executive Director who is both a passionate advocate and a strategic organizational thinker. They have a strong leadership board made up of high level elected officials and business leaders in Silicon Valley.
O
Destination: Home's strength is their ability to galvanize support in the community and among public agencies across the county. They have been able to develop and market a clear strategic vision.
N
Leadership, Marketing, Board

Areas for Improvement

O
The organization needs to develop more organizational capacity. They have to be able to capitalize on key funding opportunties.
N
They need to improve their organization, with more administrative functions to carry out necessary tasks.
Homeward Bound of Marin (3 recommendations) They have comprehensive services for all of Marin County, which allows them to more accurately accept people into appropriate levels of service.
Homeward Bound of Marin
Silver-small

http://www.hbofm.org/

Evidence of Impact

N
They have comprehensive services for all of Marin County, which allows them to more accurately accept people into appropriate levels of service.
N
While they are limited in their scope due to a linear treatment model, they provide stepped support, skill development, and crucial housing options for the poor in Marin. Their outcomes are strong for clients who are ready to embrace recovery.

Organizational Strengths

N
They have a great job training program, which is also a great marketing for the agency. The very creative use of shares in their company has allowed them to raise significant capitol and program support.
N
They have leadership in place with extensive experience in the county, which is an asset and a limitation as it relates to new ideas. They have wonderful facilities, marketing, and good political positioning.
N
Their leadership is strong, experienced, and committed. They are innovative in their programs and marketing.

Areas for Improvement

N
They may spend too much effort moving the hardest to serve from chronic homeless to housing. It may be better to move people into employment and then sustainable housing. What about those people not in recovery from mental illness or drug addiction?
N
They need to adapt their model to changing times and ward off burning out and frustration.
Maitri (3 recommendations) Maitri provides unique and effective services, including transitional housing for South Asian women in situations of domestic abuse, cultural displacement, or unresolved conflict.
Maitri
Silver-small

http://www.maitri.org/

Evidence of Impact

N
Maitri provides unique and effective services, including transitional housing for South Asian women in situations of domestic abuse, cultural displacement, or unresolved conflict.
N
Maitri helps survivors of domestic violence and their children avoid homelessness by "helping women help themselves." They provide a transitional home, peer counseling, advocacy, and self-sufficiency services. Maitri's activities are designed to help South Asian women dealing with housing, immigration, legal, and employment issues become self-sufficient.
N
Matri focuses on the South East Asian community in the work that they do. They provide culturally connected services to families that are exposed to domestic violence.

Organizational Strengths

N
Maitri has strong leadership and a strong base of volunteer support. Maitri's services are culturally competent and customized to the unique needs of the South Asian community.
N
Maitri started as a grassroots organization to help South Asian women in situations of domestic abuse, cultural displacement, or unresolved conflict. Their strengths include providing services in a wide variety of South Asian languages. They also have a unique program which provides micro-loans to women in need for legal, counseling, rental and living expenses, school tuition, and driving lessons.
N
They work with families that are very isolated and have immigration concerns tied to the abuser in the family. They work with the families in case management, safety planning and housing.

Areas for Improvement

N
Maitri should continue to improve their communications and marketing strategies.
N
They need support in order to help larger numbers of the South East Asian community. They need more funding to add to their housing so they can house more families.
Mission Neighborhood Resource Center (3 recommendations) They provide a place for people to come in off the street, especially reaching the Latino community.
Mission Neighborhood Resource Center

http://www.mnhc.org/index.shtml

Evidence of Impact

N
They provide a place for people to come in off the street, especially reaching the Latino community.
N
Mission Resource Center is the only organization providing readily accessible services for the homeless in San Francisco's Mission area. They provide showers, a place for the homeless to connect with community services, and a direct link to shelter beds.
N
Mission Neighborhood Resource CenterRC), a program of the Mission Neighborhood Health Center that focuses on serving homeless communities in San Francisco's Mission District, uses a Harm Reduction model to successfully engage people who may not otherwise want to connect to services or resources. Their model of engagement is very low threshold, meaning that people can simply come for basic services, such as showers and laundry, or engage in community programs or case management. They use a variety of tools to truly "meet people where they are at." MNRC has particular expertise in serving Spanish speakers, but they do an excellent job of providing diverse and culturally competent services to many different homeless communities.

Organizational Strengths

N
They have a compassionate model of service provision and effectively use the harm reduction model to create a welcoming space.
N
The Executive Director has a real passion for the work and is extremely knowledgeable about the inner workings of San Francisco city and county government. Also, the Center does a lot with few resources, especially as the city is scaling back support due to budget issues.
N
The Program Director is an extremely experienced, competent leader in the areas of service provision, staff support, training, and policy advocacy. The staff of the center is reflective of the community served at all levels.

Areas for Improvement

N
If they had more funding, they could be open on evenings and weekends.
N
Perhaps they could get a more diverse funding base with some level of expansion into permanent or transitional housing or other vital services.
N
They could do more private fundraising in order to rely less on City funding.
St. Anthony Foundation (3 recommendations) St. Anthony Foundation is highly effective in working with homeless people. They provide a range of emergency services to people on the streets in San Francisco.
St. Anthony Foundation
Silver-small

http://www.stanthonysf.org/

Evidence of Impact

N
St. Anthony Foundation is highly effective in working with homeless people. They provide a range of emergency services to people on the streets in San Francisco.
N
St. Anthony Foundation meets poor people's needs for food and socialization on a massive scale. They do this without compromising the value they place on the dignity of every person passing through their doors. Their clinic, residential rehabilitation program, and computer education center allow poor people to address physical and mental health problems, addictions, and education and employment challenges.
N
They have a substance abuse treatment program. Also, they work with low income seniors to help them find housing.

Organizational Strengths

N
Their strengths include leadership, staff, and their programs.
N
They have an excellent advocacy program, strong organizatinal leadership and fund development work, and great marketing.
N
Their strengths are the diversity of their staff.

Areas for Improvement

N
They could improve their public relations; there are so many differnt aspects to their organization that it is hard to remember which site does what. Also, they need better financial management.
Swords to Plowshares (3 recommendations) This organization provides high quality services to homeless veterans.
Swords to Plowshares
Silver-small

http://www.swords-to-plowshares.org/

Evidence of Impact

N
This organization provides high quality services to homeless veterans.
N
They have a reputation for having comprehensive programs to assist homeless veterans. They're able to provide housing, job training, and many other wrap-around services.
N
They are reaching out to veterans and finding veterans who are homeless and who need advocacy for receving benefits.

Organizational Strengths

N
They fill a unique niche of needed services. They also have strong fiscal capacity.
N
The comprehensiveness of their programs is a strength. They have diverse competencies, which allows them to provide services based on a veteran's individual needs.
N
They have strong leadership and visibility.

Areas for Improvement

N
They could better measure their true impact rather than reporting only what the funders require.
N
They could do better with financial management and the sense of competition they have with other nonprofits serving veterans.
West Valley Community Services (3 recommendations) Their Haven to Home Project is aligned with Destination: Home's goal to end homelessness by 2020 and the "housing first" model.
West Valley Community Services
Silver-small

http://www.wvcommunityservices.org/index.php

Evidence of Impact

F
Their Haven to Home Project is aligned with Destination: Home's goal to end homelessness by 2020 and the "housing first" model.
O
They are successful in housing the homeless.
O
Their Transitional Housing Program is sucessful in moving folks to permanent housing.

Organizational Strengths

F
WVCS is an active participant in the SCC Homeless Collaborative and its committees, Destination: Home, Step Up Silicon Valley, Emergency Assistance Network, and other partnerships related to issues of poverty and homelessness to reach isolated individuals.
O
They show perseverance in maintaining their program services. They have effective case management.
O
They have great marketing and line staff.

Areas for Improvement

O
They have gentle leadership at the top.
O
They should re-dedicate funding to emergency shelter. Their executive staff needs to participate in community continuum of care efforts.
Asian Americans for Community Involvement (AACI) (2 recommendations) AACI Asian Women's Home is one of the only emergency shelter-based program in Santa Clara County that focuses on the unique needs of Asian survivors of domestic violence and their children.
Asian Americans for Community Involvement (AACI)
Silver-small

http://aaci.org/

Evidence of Impact

N
AACI Asian Women's Home is one of the only emergency shelter-based program in Santa Clara County that focuses on the unique needs of Asian survivors of domestic violence and their children.
N
For many years, they have worked with families that are homeless due to domestic violence.

Organizational Strengths

N
Asian Americans for Community Involvement (AACI) is Santa Clara County’s largest community-based organization focused on the Asian community and has a 40-year history of providing quality services that improve the health, mental health, and well-being of individuals, families and the Asian community. AACI provides an array of high quality health and human services, including mental health and primary care health services, health education, HIV/AIDS testing and education, substance abuse treatment, a center for survivors of torture, shelter and services for domestic violence victims, a senior center, youth programs, English classes, and community advocacy.
N
They work with the families from the Asian community, which is a community that is very isolated and hard to reach out to. They help house these families and do safety planning, counseling, and address heath and any other family needs.

Areas for Improvement

N
AACI could serve a broader range of Asian groups to ensure they are meeting unmet needs. AACI could also increase its internal capacity to do more advocacy work in the areas of health and human services policy and to build more powerful civic voices within Asian communities in Santa Clara County.
N
They could improve in reaching out to the very isolated Asian community. They could help with training about domestic violence within these families, letting them know what resources are and are not there for these cases.
At The Crossroads (2 recommendations) ATC meets homeless young people where they are and helps them create lasting changes in their lives. They treat people as the individuals they are and build extremely meaningful relationships with them.
At The Crossroads

http://atthecrossroads.org/

Evidence of Impact

N
ATC meets homeless young people where they are and helps them create lasting changes in their lives. They treat people as the individuals they are and build extremely meaningful relationships with them.

Organizational Strengths

N
ATC has excellent leadership and vision.
Berkeley Food and Housing Project (BFHP) (2 recommendations) BFHP has great ability to move people into permanent housing and to keep that the focus of their efforts. This has made a huge impact in the lives of their clients and has helped move local service providers to that approach.
Berkeley Food and Housing Project (BFHP)
Silver-small

http://bfhp.org/

Evidence of Impact

N
BFHP has great ability to move people into permanent housing and to keep that the focus of their efforts. This has made a huge impact in the lives of their clients and has helped move local service providers to that approach.
N
They serve a large number of clients in very challenging environment. They consistently meet or exceed continuum outcome goals.

Organizational Strengths

N
BFHP has a skilled and savvy executive director. They are also extremely well connected politically and do a fantastic job drawing on the in-kind and volunteer resources available to them through local institutions like UC Berkeley and local businesses. They make every penny count and leave no stone unturned in looking for community support.
N
They have strong leadership and a resident focused wellness approach to services.

Areas for Improvement

N
BFHP's branding and outreach for events could be a little more organized.
N
They could have better marketing and more outreach.
Catholic Charities CYO (2 recommendations) Catholic Charities is able to accept a wide range of participants regardless of their income level.
Catholic Charities CYO
Silver-small

http://community.cccyo.org/Page.aspx?pid=190

Evidence of Impact

N
Catholic Charities is able to accept a wide range of participants regardless of their income level.
O
This organization demonstrates impact with their robustness, breadth and depth of their coordinated housing, social services, and education. Also, they provide excellent family programming for homeless and at-risk individuals and families.

Organizational Strengths

N
The staff at Catholic Charities go over a budget plan with their participants. Additionally, they assist participants with the first month rent as well as the deposit. After the participants have found a permanent residence, their case managers remains in contact with them to track their progress and assist with financial needs. Catholic Charities has a reputation of never turning anyone away. If a participant cannot be assisted by their services, they make an appropriate referral.
O
Catholic Charities CYO is a well established and stable program with deep connections and networks in the community.

Areas for Improvement

O
They can tend to be top-heavy and bureaucratic.
Catholic Charities of the East Bay (2 recommendations) This agency provides an array of services for homeless individuals and provides services to prevent homelessness. Their rental assistance is a much needed service to assist homeless individuals with first and last month rent so they can obtain affordable long-term housing.
Catholic Charities of the East Bay

http://www.cceb.org/

Evidence of Impact

O
This agency provides an array of services for homeless individuals and provides services to prevent homelessness. Their rental assistance is a much needed service to assist homeless individuals with first and last month rent so they can obtain affordable long-term housing.
O
Since 1935, the organization has centered on uplifting low income communites out of homelessness. They do this by providing social services and advocacy. They have a track record in fulfilling their mission through the organization's dedicated donor supporters. The organization's <i>Cassidy Program for Homeless or Marginally Housed Seniors</i> shines as a light in helping provide emergency finanical assistance. Their <i>Youth Community Violence Prevention Program</i> is assisting with reducing violence in our communities using the restortive justice principals.

Organizational Strengths

O
The agency has a large social services component such as utility assistance, rental assistance, immigration issues, and <i>Educational Improvement Tax Credit Program (EITC)</i>.
O
Their strengths continue to come from their faith in God, Board of Directors, dedicated staff, volunteers, and dedicated supporters. The organization has 21 key programs that support families and work through media, various marketing outreach tools, and working in schools.

Areas for Improvement

O
As a result of the economic crisis taking place within communities, the organization is always overloaded with trying to assist those who come through their doors. They need more staff to handle the large volume of customer service calls they recieve daily.
Committee on the Shelterless (COTS) (2 recommendations) They have a definite strength in working with homeless families, in particular, to secure affordable housing. COTS has a structured program that leads people through an educational process to help them move toward stable housing.
Committee on the Shelterless (COTS)
Silver-small

http://www.cots-homeless.org/

Evidence of Impact

N
They have a definite strength in working with homeless families, in particular, to secure affordable housing. COTS has a structured program that leads people through an educational process to help them move toward stable housing.
N
COTS employs a RentRight program that is effective in moving families and individuals into housing. They engage many volunteers as mentors in the nine-week program.

Organizational Strengths

N
COTS tries to figure out ways to work with people who have experienced a lot of trauma in their lives, giving them coping strategies like meditation. Also, COTS provides support in the area of food sustainability so individuals and families are able to use their meager incomes to keep themselves housed.
N
They have strong leadership and a willingness to partner and share their ideas and innovations.

Areas for Improvement

N
They need more diversification of income sources as well as more regional planning of homeless issues with other providers.
N
They should do more to diversify their funding sources. They should also improve the crowded conditions in their shelter.
Community Solutions (2 recommendations) The Solutions to Violence Department at Community Solutions provides empowerment-based services, including emergency shelter to strengthen and support survivors of intimate partner abuse, sexual assault, and human trafficking crimes.
Community Solutions
Silver-small

http://www.communitysolutions.org/

Evidence of Impact

N
The Solutions to Violence Department at Community Solutions provides empowerment-based services, including emergency shelter to strengthen and support survivors of intimate partner abuse, sexual assault, and human trafficking crimes.
N
Community Solutions provide life-saving services to survivors of abuse and trauma, including emergency shelter for families fleeing abuse who are at risk of homelessness. They believe in an empowerment-based service delivery model and let survivors choose the services they feel are helpful for their family.

Organizational Strengths

N
Community Solutions offers a variety of programs and services for children, youth, adults, and older adults. These services include mental health services for all ages; support for survivors of domestic violence, sexual assault, and human trafficking; and housing programs for clients facing mental health and other challenges. Community Solutions has strong roots in South Santa Clara County, and they are one of the few service providers in that area.
N
The leadership and staff expanded the Solutions to Violence program to provide services to trauma survivors of human trafficking in addition to sexual assault and domestic violence. They provide client-centered services where the greatest need usually starts with establishing safety for the survivor and meeting other basic needs such as food, clothing, and shelter/housing.
Community Working Group (CWG) (2 recommendations) The Community Working Group (CWG) successfully developed the Opportunity Center of the MidPeninsula in Palo Alto. Since 2006, it has operated both comprehensive drop-in services, medical care, and case management services for homeless and at-risk individuals and families. It also includes 90 units of housing. CWG has also developed two additional affordable housing facilities in Palo Alto.
Community Working Group (CWG)

http://www.communityworkinggroup.org/

Evidence of Impact

R
The Community Working Group (CWG) successfully developed the Opportunity Center of the MidPeninsula in Palo Alto. Since 2006, it has operated both comprehensive drop-in services, medical care, and case management services for homeless and at-risk individuals and families. It also includes 90 units of housing. CWG has also developed two additional affordable housing facilities in Palo Alto.
N
CWG built a drop-in center with affordable housing in downtown Palo Alto.

Organizational Strengths

R
CWG brings together various individuals and organizations in their community around the issue of homelessness, focusing community attention on the issue and the program needs.
N
They have strong community image, leadership, reputation, and access to community resources.

Areas for Improvement

R
The endowment, about $2.5 million, established by CWG for the support of the provision of services at the Opportunity Center has been extremely stressed by the recent economic downturn. CWG needs to re-connect with various private and public organizations to plan for the long-term support of these services.
N
They should establish financial support for ongoing operations and broaden their board's focus beyond Palo Alto.
Corporation For Supportive Housing (CSH) (2 recommendations) They helped Department of Public Health - Housing and Urban Health with seed money to start the first two Direct Access to Housing (DAH) buildings, which now provides over 1300 units of supportive housing in over 30 buildings to homeless clients with special needs. This was an early example of CSH's financial and policy involvement in San Francisco. The latest is their award of the Social Innovation Fund grant to Tenderloin Neighborhood Development Corp. to help staff the next DAH builidng, the Kelly Cullen Community, a supoortive houisng site with 172 units for homeless clients with special needs referred by DAH.
Corporation For Supportive Housing (CSH)
Silver-small

http://www.csh.org/

Evidence of Impact

O
They helped Department of Public Health - Housing and Urban Health with seed money to start the first two Direct Access to Housing (DAH) buildings, which now provides over 1300 units of supportive housing in over 30 buildings to homeless clients with special needs. This was an early example of CSH's financial and policy involvement in San Francisco. The latest is their award of the Social Innovation Fund grant to Tenderloin Neighborhood Development Corp. to help staff the next DAH builidng, the Kelly Cullen Community, a supoortive houisng site with 172 units for homeless clients with special needs referred by DAH.
O
They have a strong impact on the field, including helping to change practice among nonprofits and government agencies. Additionally, they have a significant impact on public policy.

Organizational Strengths

O
They have great leadership, locally as well as nationally. Their TA staff is excellent
O
Their numerous strengths include their leadership and technical skills related to financing, operations, systems change, and evidence from research. CSH uses funding from foundations to leverage big changes in public spending.

Areas for Improvement

O
Staff members have varying levels of technical skills and understanding of the ways that government agencies work. Given that the organization needs to operate in multiple jurisdictions and sectors, some staff members need to build skills to be most effective.
East Bay Community Law Center (2 recommendations) EBCLC impacts individual clients’ lives through individual advocacy, and they change systems through policy advocacy.
East Bay Community Law Center
Silver-small

http://www.ebclc.org/

Evidence of Impact

N
EBCLC impacts individual clients’ lives through individual advocacy, and they change systems through policy advocacy.
O
People who get into legal troubles in the East Bay to to EBCLC, and they never leave dissatisfied. The attorneys working with EBCLC are consistent in providing the best and most respectful human legal assistance they can.

Organizational Strengths

N
The staff of this organization are some of the best in their field and have deep ties to the community they serve. EBCLC also successfully leverages the work of students and pro bono attorneys to increase their impact.
O
EBCLC has frequently picked up the ball to deal with human rights issues that are outside their purview, but which other organizations are not addressing.

Areas for Improvement

O
It would be nice if the Neighborhood Law Clinic were open more hours.
HomeBase (2 recommendations) Without this organization, our continuum of care would be hamstrung with applications for funding streams from Housing and Urban Development and others. Their knowledge is invaluable.
HomeBase

http://www.homebaseccc.org/

Evidence of Impact

O
Without this organization, our continuum of care would be hamstrung with applications for funding streams from Housing and Urban Development and others. Their knowledge is invaluable.
N
The Center for Common Concerns (HomeBase) has wide reach in Northern California. As consultants to communities who develop plans and implement programs surrounding ending homeless, they put sound and informed practices into place. They facilitate communication between communities to help share and implement best practices. This organization gives the tools for communities to deliver their response to homelessness rapidly and within the realm of government regulations. A number of communitites would be lost without the support they provide. HomeBase's mission is to end homelessness, prevent its recurrence, and decrease its effect on communities. Toward this end, they work to support communities in implementing and maintaining long-term comprehensive responses to homelessness, involving both mainstream and homeless-specific programs. They foster inter-jurisdictional and inter-agency collaboration in addressing the political and economic causes of homelessness, and in developing integrated responses to meet human need. They establish comprehensive, easily accessible community networks of service for homeless people and those at risk of becoming homeless. HomeBase channels community and government resources to their best use in responding to homelessness. They ensure that every dollar invested is well spent. Finally, they increase public understanding of homelessness and support for policies and programs that prevent, reduce and eliminate it.

Organizational Strengths

O
Their staff is amazing! This organization has a breadth of knowledge.
N
Homebase's leadership and staff are the major strengths of the organization. All their staff are natural leaders and respected within the community in which they work.

Areas for Improvement

O
Some of their staff could be better at bringing disparate groups together without showing their bias for certain agencies.
N
They could improve their external marketing: their website needs updated, they have no social networking, and there are no apparent brochures.
Lifelong Medical Care (2 recommendations) They are a strong provider of social services to homeless people.
Lifelong Medical Care
Silver-small

http://lifelongmedical.org/

Evidence of Impact

N
They are a strong provider of social services to homeless people.
N
Their supportive housing services department serves people with the most significant barriers to housing and is able to help people sustain that housing. Their impact does not stop at housing stabilization, but they make sure all participants are linked to primary and mental health services. They also provide clinical supervision if necessary.

Organizational Strengths

N
They have strong management and are in good financial condition.
N
Their health center status offers a broader range of resources for their participants and others in the community. Their exceptional leadership approaches problems in a bio-psycho-social approach, understanding the complete needs of the individual.

Areas for Improvement

N
They need to expand operations to meet <I>Affordable Health Care Act</I> opportunities to service the homeless population.
N
They work with very chronically homeless well, especially those who will need long term support. They may need a wider range of "step-down", or less intensive services for those who would benefit from a shorter LifeLong intervention.
Mercy Housing (2 recommendations) They are a high impact developer of supportive housing. They produce a lot of units and have been expanding their supportive housing portfolio.
Mercy Housing
Silver-small

http://www.mercyhousing.org/page.aspx?pid=344

Evidence of Impact

O
They are a high impact developer of supportive housing. They produce a lot of units and have been expanding their supportive housing portfolio.
F
Mercy Housing, Inc. has tremendous capacity and scale. Unlike most large, national housing agencies, they use their resources to provide both housing and services to very vulnerable populations.

Organizational Strengths

O
They seem to have strong leadership and finances.
F
They have a unique national perspective on best practices. The agency is well-capitalized and has access to a diverse range of resources.

Areas for Improvement

F
The organization's size and dispersed leadership structure can make it less nimble at time. The agency hasn't been as involved in state budget and policy issues as it could.
Next Door Solutions to Domestic Violence (2 recommendations) Next Door provides innovative intervention services to help survivors of domestic violence move from emergency shelter to self-sufficiency, in addition to helping survivors avoid homelessness altogether. Next Door follows a client-centered service delivery model that ensures trauma survivors are empowered to make their own decisions about what is best for their family.
Next Door Solutions to Domestic Violence
Silver-small

http://www.nextdoor.org/

Evidence of Impact

N
Next Door provides innovative intervention services to help survivors of domestic violence move from emergency shelter to self-sufficiency, in addition to helping survivors avoid homelessness altogether. Next Door follows a client-centered service delivery model that ensures trauma survivors are empowered to make their own decisions about what is best for their family.
O
Over the years, this organization has helped many students who are victims of domestic abuse.

Organizational Strengths

N
Next Door's leadership and staff believe that solutions to domestic violence must be client-centered and community based. They engage diverse groups of community leaders, volunteers, donors, advocates and clients in order to create real solutions that eradicate domestic violence for good. Next Door believes in peace and social justice for all and operates every day knowing that peace in the community begins with peace in the home.
O
They are low-key, but effective.

Areas for Improvement

O
Of course, they could use more funding.
Sacred Heart Community Service (2 recommendations) The volume of people this organization serves is impressive. They provide basic need services to the San Jose and surrounding communities.
Sacred Heart Community Service
Silver-small

http://www.sacredheartcs.org/

Evidence of Impact

N
The volume of people this organization serves is impressive. They provide basic need services to the San Jose and surrounding communities.
O
They serve a large quantity of at-risk clients at one multi-service center. They incorporate many community volunteers to provide comprehensive support services and collaborate with other providers.

Organizational Strengths

N
They are very efficient and extremely well-supported by the community.
O
They have strong leadership, strong fundraising capacity, and a broader scope in order to fight to end poverty.

Areas for Improvement

N
They could do a better job at measuring impact and adjusting services to address where impact needs improvement.
O
They should increase coordination at a strategic level with other similar providers to more effectively serve their same population.
Sunnyvale Community Services (SCS) (2 recommendations) The agency has successfully provided services to Sunnyvale residents for over 42 years. They help prevent homelessness and hunger for low-income families and seniors facing temporary crises. This is a time of critical need, particularly for those low-income families and seniors living in the county with one of the highest real estate values in the country.
Sunnyvale Community Services (SCS)
Silver-small

http://svcommunityservices.org/

Evidence of Impact

F
The agency has successfully provided services to Sunnyvale residents for over 42 years. They help prevent homelessness and hunger for low-income families and seniors facing temporary crises. This is a time of critical need, particularly for those low-income families and seniors living in the county with one of the highest real estate values in the country.
O
They help clients by feeding their families, clothing them, and providing for medical or housing needs for a period of time.

Organizational Strengths

F
They have low overhead expenses because of their effective use of volunteers in all programs, which saves more revenue for direct client aid. The agency has also demonstrated a track record of awards for managment excellence and outstanding service.
O
This non-profit is run by a small stellar staff who pay attention to financial accounting. They also believe in getting the clients the freshest possible produce.
The Grubbio Project (2 recommendations) This program offers a safe place for people to sleep for a few hours each day in the pews of St. Boniface Church in the Tenderloin. The pews are always full!
The Grubbio Project
Silver-small

http://thegubbioproject.org/

Evidence of Impact

N
This program offers a safe place for people to sleep for a few hours each day in the pews of St. Boniface Church in the Tenderloin. The pews are always full!
N
They provide a much needed place for 65 and 75 people to be in a safe environment indoors. Providing such respite is critical to well-being of people on the street. They educate people about the day-to-day reality of homeless individuals. They also provide internships. This is a kind of work rarely recognized because it is not highly visible, but it is critical to what people who are homeless need.

Organizational Strengths

N
Their strengths are their grass-roots efforts, dedicated staff and management, and extremely thin administrative effort.
N
Their strengths are the dedication of leadership and volunteers. They have institutional support from St. Boniface, as well as other parishes and civic groups. They educate the public about issues of homelessness through creative venues such as theatre. They provide employment to people who have moved out of homelessness.

Areas for Improvement

N
They could benefit from a stronger Board of Directors and a closer relationshp with the church.
N
They need a larger pool of funding to increase staff. They need greater visibility outside of Tenderloin.
Tipping Point (2 recommendations) Tipping Point is a grant making organization that supports a highly select group of direct service agencies. Their support and access to resources helps their grantees operate more efficiently and deliver better services to their clients.
Tipping Point
Silver-small

http://www.tippingpoint.org/

Evidence of Impact

N
Tipping Point is a grant making organization that supports a highly select group of direct service agencies. Their support and access to resources helps their grantees operate more efficiently and deliver better services to their clients.
O
They provide extremely high impact funding to approximately 28 nonprofits around the San Francisco Bay Area who are "hard to fund" yet work on important iniatives. The management assistance they provide their grantees is very useful. TPC has a broad impact on the homeless, unemployed, and under resourced.

Organizational Strengths

N
Tipping Point Community (TPC) enjoys a high profile that enables them to attract the best resources which, in turn, they pass along to their grantees. TPC staff are an amazing resource and are able to provide support and resources to their partner agencies in a wide variety of areas.
O
They have a charasmatic Founder, extremely well resourced board, and thoughtful mission. They give 100% of funds raised to grantees; their board underwrites all operating expenses of the agency. They have very high quality and thoughtful interaction with their client agencies and the community.

Areas for Improvement

N
As TPC epands its portfolio of grantees, they need to ensure that they do not dilute the level of support that they can provide to any one agency.
O
They should continue to invest deeper in the agencies where they have given money.
Welcome (2 recommendations) Welcome (formerly Welcome Ministry) excels in helping people in so many areas, whether it's getting an ID, dental care, glasses, or housing. When Welcome was first founded, they were called the homeless ministry as their first focus was on all the people who used to sleep outside Old First Presbyterian Church. They changed their name after every single one of those people had found housing, most with Welcome's help.
Welcome

http://www.welcomeministry.org/

Evidence of Impact

N
Welcome (formerly Welcome Ministry) excels in helping people in so many areas, whether it's getting an ID, dental care, glasses, or housing. When Welcome was first founded, they were called the homeless ministry as their first focus was on all the people who used to sleep outside Old First Presbyterian Church. They changed their name after every single one of those people had found housing, most with Welcome's help.
N
They provide meals on Saturday evenings twice a month for individuals at times when other regular food services are not open. Through providing necessary food, they develop trusting, one-to-one relationships with individuals that often lead to the more complex work of seeking services and housing.

Organizational Strengths

N
Rev. Megan Rohrer, the director of Welcome is extraordinary. She is both deeply dedicated and very effective. Many of those who have come to Welcome over the years credit her with getting them inside. She takes the time to work with those who don't even want to talk to anyone until they are ready to make changes. She is skilled in many modalities of care and uses them to good effect with those Welcome serves. Welcome also has a very dedicated corps of volunteers who host both a small meal on Tuesday afternoons as well as the Community Dinner which serves 200 - 300 people a sit down dinner on the second and fourth Saturday evenings of each month. This is an especially important niche to fill as most other chruch feeding programs do not serve on Saturday nights.
N
They are creative in seeking resources and are connected to many groups, congregations, and city services. They have tremendous dedication.

Areas for Improvement

N
One area Welcome could improve in is cultivating a more stable stream of funding, though they have managed to survive for over ten years as many similar programs have had to close. Another helpful service would be to host regular office hours outside of the two regular meals.
N
They need to work on donor development for more consistent funding that allows them to remain focused on their mission. They could move to stronger level of volunteer development. With more staff, they would have increased continuity of relationships with people.
West Bay Housing Corporation (2 recommendations) They offer many services.
West Bay Housing Corporation

http://www.westbayhousing.org/

Evidence of Impact

N
They offer many services.
O
West Bay Housing Corporation (WBHC) has helped CCSF discharge long-term patients from the City's skilled nursing facility, Laguna Honda Hospital (LHH), into community-based apartments with the WBHC Scattered Site and Subsidy Program. WBHC places these challenging clients into apartments scattered throughout San Francisco and does whatever it takes to keep them living in the community. The clients get additional support through wrap around services, but without WBHC they would not be able to stabilize and maintain in housing.

Organizational Strengths

N
They make many services available.
O
WBHC started the program in response to a request for a proposal by the Department of Public Health. They have the creativity, expertise and marketing ability to secure apartments.

Areas for Improvement

O
This organization is fairly young; the executive managment team and the board need to assure that the agency can keep up with its own growth. It would behoove WBHC to undergo a strategic planning process to evaluate their infrastructure and the strength of their board, including fiscal knowledge.
Western Regional Advocacy Project (WRAP) (2 recommendations) WRAP was created to expose and eliminate the root causes of civil and human rights abuses of people experiencing poverty and homelessness in our communities. They are a unique organization, and their thorough research and actions bring about change.
Western Regional Advocacy Project (WRAP)

http://www.wraphome.org/

Evidence of Impact

N
WRAP was created to expose and eliminate the root causes of civil and human rights abuses of people experiencing poverty and homelessness in our communities. They are a unique organization, and their thorough research and actions bring about change.
O
The organization has been around for seven years and has become a beacon of hope to the Western Region. They have been dedicated in supporting all homeless populations. They do their work using street outreach, movement building, and national policy work. Their advocacy arm has allowed them to build bridges of relationships at the national levels. They are also becoming the "go to" organization by how they use art and education to empower communites around the issue of homelessness.

Organizational Strengths

N
WRAP has excellent leadership, core values, and excellent marketing with their publications.
O
The organization's strengths come from their proven leadership and marketing of their publications. Their organization's Director personally experienced homelessness after his mother died. As a way to give back to his community, he took his experience and became a volunteer at a drop-in shelter. Then he became a program director, case manager, and now the executive director of a recognized homeless organization.

Areas for Improvement

N
They could hold a local forum when releasing their reports and research.
O
They need more staff to assist with administration and supporting the Executive Director, staff, and volunteers. They need to upgrad their operational technology.
Advent Group Ministries (1 recommendation) They successfully treat teens who are addicted to or abusing drugs and alcohol, diverting them from a path towards lifelong addiction that often leads to homelessness.
Advent Group Ministries
Silver-small

http://www.adventgm.com/

Evidence of Impact

O
They successfully treat teens who are addicted to or abusing drugs and alcohol, diverting them from a path towards lifelong addiction that often leads to homelessness.

Organizational Strengths

O
They have a committed, compassionate staff with high quality training who specialize in the unique needs of adolescents.

Areas for Improvement

O
They need to embrace a greater willingness to try change or experiment. Also, they need to increase staff opportunities for advancement.
Alameda County Homeless Action Center (HAC) (1 recommendation) Homeless Action Center (HAC) works with chronically homeless disabled individuals, typically who are actively using and living on the streets. HAC gets them income benefits and other services they are entitled to. Their success rate of getting people supplemental security income who need it is truly remarkable
Alameda County Homeless Action Center (HAC)
Silver-small

http://homelessactioncenter.org/

Evidence of Impact

O
Homeless Action Center (HAC) works with chronically homeless disabled individuals, typically who are actively using and living on the streets. HAC gets them income benefits and other services they are entitled to. Their success rate of getting people supplemental security income who need it is truly remarkable

Organizational Strengths

O
HAC does extremely well in their focus and offers their services to those most in need. They are very talented in working with clients other organizations find very difficult to work with.

Areas for Improvement

O
HAC has a reputation for not being very collaborative or involved in community planning work. Their participation would benefit others.
Alameda Food Bank (1 recommendation) The are extremely successful assisting with temporary housing and other survival needs. They offer counseling, case management, and overall referrals and recommendations to a wide selection of social service options.
Alameda Food Bank
Silver-small

http://www.alamedafoodbank.org/

Evidence of Impact

N
The are extremely successful assisting with temporary housing and other survival needs. They offer counseling, case management, and overall referrals and recommendations to a wide selection of social service options.

Organizational Strengths

N
They have numerous services and housing options available, and their facilities are convenient for clients.

Areas for Improvement

N
They could expand their service hours and increase funding to assist more in need.
Alameda Point Collaborative (APC) (1 recommendation) APC has completely changed, rather, created a community on Alameda Point. Not only have they provided permanent housing and services that change people's lives, but they are very smart about integrated social enterprises to provide economic self-sufficiency and life skills for their residents.
Alameda Point Collaborative (APC)
Silver-small

http://www.apcollaborative.org/

Evidence of Impact

N
APC has completely changed, rather, created a community on Alameda Point. Not only have they provided permanent housing and services that change people's lives, but they are very smart about integrated social enterprises to provide economic self-sufficiency and life skills for their residents.

Organizational Strengths

N
APC's strengths are how they use of their land and assets to create a real community. They are sophisticated in learning about and managing social enterprise and remain in touch with other social enterprise organizations.

Areas for Improvement

N
In part because of their relative geographic isolation, APC has done a great job reaching out to the Alameda community but doesn't have much visibility beyond that. They are such a unique and amazing organization. They should advertise their social enterprises and fundraisers more heavily beyond Alameda, and also really tap their county and state officials for support. They are working on all this, but it would be great for them to have more visibility.
Baker Places (1 recommendation) While Baker Places is primarily a mental health provider, they have been one of the leaders in providing services to homeless people with a mental illness who are moving into supportive housing. Their clinical services are high quality, and they have developed a full array of other rehabilitation services such as employment.
Baker Places
Silver-small

http://www.bakerplaces.org/

Evidence of Impact

N
While Baker Places is primarily a mental health provider, they have been one of the leaders in providing services to homeless people with a mental illness who are moving into supportive housing. Their clinical services are high quality, and they have developed a full array of other rehabilitation services such as employment.

Organizational Strengths

N
They have some of the best clinicians in the city and a willingness to take risks on new approaches.

Areas for Improvement

N
They need to be better known in the community.
Bay Area Rescue Mission (1 recommendation) They keep women and children off the streets.
Bay Area Rescue Mission

http://www.bayarearescue.org/

Evidence of Impact

N
They keep women and children off the streets.

Organizational Strengths

N
They are located in a part of the Bay Area that is underserved.
Beyond Emancipation (1 recommendation) They do excellent work in area of housing homeless youth.
Beyond Emancipation

http://www.beyondemancipation.org/

Evidence of Impact

O
They do excellent work in area of housing homeless youth.

Organizational Strengths

O
They do strong program work.
Building Opportunities for Self-Sufficiency (BOSS) (1 recommendation) Since 1971, BOSS was created to help mentally ill people who had been released to the streets following state hospital closures and had become homeless. Today BOSS provides a wide range of services to all homeless peoples, families with children, seniors, veterans, working people, people with substance abuse problems, survivors of domestic violence, mental illiness, people with AIDS, and others. Housing is at the core of what BOSS does. BOSS get people off the street and into stable housing by providing fast track housing search and move-in assistance for those who qualify. They also provide emergency and short term housing for those who need help with serious health issues, and limited rental assistance. Since 1971, BOSS has created a county-wide network of programs serving over 1,500 homeless people each year. They have hired from their target population since 1976. They have created over 100 units of special needs housing, permanent housing assistance, and innovative emergency housing programs. They have created specialized trainings, education, and employment initiatives in partnership with public and private agencies. BOSS has created model multi-service centers for the chronically mentally ill homeless, and helped launch two self-help centers now operated by mental health consumers. They have created rapid-response emergency service centers following local disasters and led county-wide disaster planning response with the Red Cross. They have developed long-term health care responses for the severely disabled called Behavioral Health Care Teams. They have created innovative service approaches that became independent programs or moved under the auspices of other agencies-including urban gardening, transition programs for ex-offenders, and housing and education for homeless and runaway youth. They helped create more effective public policy for homeless and poor people, including bills on affordable housing, transporation, welfare, health care, and civil rights. Finally, they have promoted leadership development for hundreds of homeless adults and youth, training them as public speakers and community educators.
Building Opportunities for Self-Sufficiency (BOSS)

http://www.self-sufficiency.org/

Evidence of Impact

O
Since 1971, BOSS was created to help mentally ill people who had been released to the streets following state hospital closures and had become homeless. Today BOSS provides a wide range of services to all homeless peoples, families with children, seniors, veterans, working people, people with substance abuse problems, survivors of domestic violence, mental illiness, people with AIDS, and others. Housing is at the core of what BOSS does. BOSS get people off the street and into stable housing by providing fast track housing search and move-in assistance for those who qualify. They also provide emergency and short term housing for those who need help with serious health issues, and limited rental assistance. Since 1971, BOSS has created a county-wide network of programs serving over 1,500 homeless people each year. They have hired from their target population since 1976. They have created over 100 units of special needs housing, permanent housing assistance, and innovative emergency housing programs. They have created specialized trainings, education, and employment initiatives in partnership with public and private agencies. BOSS has created model multi-service centers for the chronically mentally ill homeless, and helped launch two self-help centers now operated by mental health consumers. They have created rapid-response emergency service centers following local disasters and led county-wide disaster planning response with the Red Cross. They have developed long-term health care responses for the severely disabled called Behavioral Health Care Teams. They have created innovative service approaches that became independent programs or moved under the auspices of other agencies-including urban gardening, transition programs for ex-offenders, and housing and education for homeless and runaway youth. They helped create more effective public policy for homeless and poor people, including bills on affordable housing, transporation, welfare, health care, and civil rights. Finally, they have promoted leadership development for hundreds of homeless adults and youth, training them as public speakers and community educators.

Organizational Strengths

O
This is a strong organization because BOSS' Executive Director has been there for 40 years. The ED is a person filled with hope, compassion, smarts, and the capacity to thrive regardless of adversity. Through the ED's leadership, staff support and community partnerships, BOSS is not only respected but has also been recognized as an award-winning organization.

Areas for Improvement

O
They could improve BOSS housing placement resources and strategies by sharing lessons with community base organizations in order to develop curriculm so community partners can strengthen their outreach plans.
Catholic Charities of the diocese of Santa Rosa (1 recommendation) Recently, Catholic Charities has opened a viable medical respite program for homeless individuals exiting hospitalization. It is a critical service to offer, and even though these are difficult financial times, they were still able to initiate this program.
Catholic Charities of the diocese of Santa Rosa

http://www.srcharities.org/

Evidence of Impact

N
Recently, Catholic Charities has opened a viable medical respite program for homeless individuals exiting hospitalization. It is a critical service to offer, and even though these are difficult financial times, they were still able to initiate this program.

Areas for Improvement

N
They should do more collaborative work with North Bay homeless providers in order to increase effectiveness and problem solve together.
Center for Domestic Peace (1 recommendation) Their impact is providing transitional housing to women and children.
Center for Domestic Peace
Silver-small

http://www.maws.org/

Evidence of Impact

N
Their impact is providing transitional housing to women and children.

Organizational Strengths

N
The program has been strong and focused.
Charities Housing (1 recommendation) They have tremendous impact, not only with the number of individuals and families this organization is able to house, but also with the community at large as a result.
Charities Housing

http://www.charitieshousing.org/

Evidence of Impact

N
They have tremendous impact, not only with the number of individuals and families this organization is able to house, but also with the community at large as a result.

Organizational Strengths

N
They appear to have strong business acumen. They operate their organization with little, if any, waste.

Areas for Improvement

N
They could have better exposure to the community. They could be more involved in collaborative efforts that affect not only homeless, but those at risk of homelessness.
Community Services Agency (CSA) (1 recommendation) They provide service to over 300 new homeless people every year, finding them entitlements, housing, and food.
Community Services Agency (CSA)
Silver-small

http://www.csacares.org/

Evidence of Impact

O
They provide service to over 300 new homeless people every year, finding them entitlements, housing, and food.

Organizational Strengths

O
They have outstanding financial stability with a strong balance sheet. They are led by strong, experienced management.

Areas for Improvement

O
They should epand services to include clothing, prepared food, and healthcare advice.
Community Technology Alliance (CTA) (1 recommendation) Community Technology Alliance (CTA) is providing new technologies to support efforts throughout the Bay Area to provide permanent housing opportunities to the most vulnerable homeless individuals. In Santa Clara and Santa Cruz counties, CTA is a critical partner in evaluating the successes of the Housing 1000 and 180/180 rapid re-housing programs.
Community Technology Alliance (CTA)

http://www.ctagroup.org/

Evidence of Impact

N
Community Technology Alliance (CTA) is providing new technologies to support efforts throughout the Bay Area to provide permanent housing opportunities to the most vulnerable homeless individuals. In Santa Clara and Santa Cruz counties, CTA is a critical partner in evaluating the successes of the Housing 1000 and 180/180 rapid re-housing programs.

Organizational Strengths

N
CTA has a young, dynamic, and collaborative staff team eager to impact the way homeless services are delivered and evaluated throughout the Bay Area. CTA Executive Director Jennifer Padgett has a broad vision for the future of the agency and continually seeks opportunities to improve efficiency and collaboration in homeless service delivery.

Areas for Improvement

N
Community Technology Alliance (CTA) is well-resourced for providing data warehousing services, including training and reporting, but they need to develop their capacity for more robust analysis of the wealth of information contained in CTA databases. CTA is still relatively unknown outside the homeless service sector, despite existing in the Silicon Valley where developing innovative technology to optimize performance is a highly valued service.
Conard House (1 recommendation) Their retention rates are high because of their community supported self-management model. This model addresses the barriers people living with mental illness face in staying permanently housed in the community.
Conard House

http://www.conard.org/

Evidence of Impact

O
Their retention rates are high because of their community supported self-management model. This model addresses the barriers people living with mental illness face in staying permanently housed in the community.

Organizational Strengths

O
It's a stable, well managed organization.

Areas for Improvement

O
People with mental illness face enormous barriers to employment. The supportive employment program needs more funding to provide the intensive clinical resources necessary to help clients address those barriers specifically. They also need the practical resources to access and maintain employment.
Covenant House California (CHC) (1 recommendation) They have competent and proficient staff. Also, they value data.
Covenant House California (CHC)
Silver-small

http://covenanthousecalifornia.org/index-pg.php

Evidence of Impact

N
They have competent and proficient staff. Also, they value data.

Organizational Strengths

N
Their strengths are leadership and marketing.

Areas for Improvement

N
They could increased communication between partnering agencies when questions arise.
Davis Street Family Resource Center (1 recommendation) They have free food programs and a health clinic.
Davis Street Family Resource Center

http://https://www.davisstreet.org/default.aspx

Evidence of Impact

F
They have free food programs and a health clinic.
Dolores Street Community Services (1 recommendation) They have a strong ability to partner with other organizations to leverage greater skills and resources to develop programs that are identified as priorities for their population. For example, they developed a supportive housing project in partnership with Bernal Heights Neighborhood Center that is culturally competent to serve a primarily Latino homeless population that is currently in their shelter and using their legal program. They effectively addressed government roadblocks, neighborhood opposition, and limitations of their building. They renovated this building to create a successful 53 unit building for homeless adults. They work on core issues to promote social change as well as providing social services.
Dolores Street Community Services

http://www.dscs.org/

Evidence of Impact

N
They have a strong ability to partner with other organizations to leverage greater skills and resources to develop programs that are identified as priorities for their population. For example, they developed a supportive housing project in partnership with Bernal Heights Neighborhood Center that is culturally competent to serve a primarily Latino homeless population that is currently in their shelter and using their legal program. They effectively addressed government roadblocks, neighborhood opposition, and limitations of their building. They renovated this building to create a successful 53 unit building for homeless adults. They work on core issues to promote social change as well as providing social services.

Organizational Strengths

N
They have a strong and resilient leadership with a dedicated management team. They maintain solid relationships with funders and other collaborative agencies. They have recently done more expansion as a fiscal sponsor for other small nonprofits to increase overall efficiency and cost effectiveness in service provision.

Areas for Improvement

N
They need a greater core of financial sustainabilty and internal systems. Growth has been challenging for the organization, and their internal infrastructure needs support to "catch up".
EAH Housing (1 recommendation) The number of housing units built and operated by EAH has contributed to many individuals and families being housed.
EAH Housing
Silver-small

http://www.eahhousing.org/display.asp?catid=1&pageid=14

Evidence of Impact

N
The number of housing units built and operated by EAH has contributed to many individuals and families being housed.

Organizational Strengths

N
They have strong leadership and collaboration with service providers. They forge ahead despite "not in my backyard" opposition.

Areas for Improvement

N
They should consider different funding for projects beyond tax credits in order to accommodate smaller developments, since they have stopped building in Marin County in the past few years.
East Bay Housing Organizations (1 recommendation) EBHO works more broadly on housing policy issues for many populations. In spite of this, the agency has been one of the state's most effective conveners of diverse stakeholders, especially residents, in prioritizing the issue of homelessness.
East Bay Housing Organizations
Silver-small

http://www.ebho.org/

Evidence of Impact

F
EBHO works more broadly on housing policy issues for many populations. In spite of this, the agency has been one of the state's most effective conveners of diverse stakeholders, especially residents, in prioritizing the issue of homelessness.

Organizational Strengths

F
EBHO has been able to galvanize and include other sectors beyond the 'usual suspects' involved in housing issues. The agency has very strong senior leadership.

Areas for Improvement

F
Like most membership organizations, the agency is small and has limited capacity to take on all of the issues relevant to housing in the East Bay.
Faithful Fools (1 recommendation) The Failthful Fools Bible Study and Writers Workshop draw many repeat visitors week after week. The Writers Workshop draws a steady community of twenty or so people each week and has birthed several poetry groups organized by the participants in the Writers Workshop, indicating an increase in confidence of those who attend the workshop, who are primarily homeless and formerly homeless people. The Faithful Fools also host street retreats, where participants get a taste of what it is like to live outside for a day, at least once a month. They also host a week long retreat each year, which is eye opening for participants. Street retreats are a good tool to raise awareness of what it is like to be homeless for those who have not lived outside. Also, they help to break down the barriers in people have in their heads that seperate them from people who live outside.
Faithful Fools

http://www.faithfulfools.org/

Evidence of Impact

N
The Failthful Fools Bible Study and Writers Workshop draw many repeat visitors week after week. The Writers Workshop draws a steady community of twenty or so people each week and has birthed several poetry groups organized by the participants in the Writers Workshop, indicating an increase in confidence of those who attend the workshop, who are primarily homeless and formerly homeless people. The Faithful Fools also host street retreats, where participants get a taste of what it is like to live outside for a day, at least once a month. They also host a week long retreat each year, which is eye opening for participants. Street retreats are a good tool to raise awareness of what it is like to be homeless for those who have not lived outside. Also, they help to break down the barriers in people have in their heads that seperate them from people who live outside.
Family Emergency Shelter Coalition (FESCO) (1 recommendation) They have high rates of success moving families into permanent housing.
Family Emergency Shelter Coalition (FESCO)
Silver-small

http://www.fescofamilyshelter.org/

Evidence of Impact

N
They have high rates of success moving families into permanent housing.

Organizational Strengths

N
They have good compliance with federal regulations, great community support, and solid program delivery.

Areas for Improvement

N
As a small nonprofit, they often are not represented at county conversations. Also, they do not have the strong fund raising they need in shrinking market share.
Free Farm (1 recommendation) The Free Farm has given over 6,000 pounds of fresh, organic produce away to anyone who needs it over the last few years. By providing groceries for those on the economic margins, they help people stay in their homes as money that would otherwise have to go to groceries becomes available for other necessities. Anyone can volunteer at the Free Farm, and a free lunch is provided for all volunteers. Though most of those who volunteer are housed, there are occasional volunteers who live outside. Working at the Farm provides a chance for people to improve their mental health and self esteem. One young man who was remanded there by the court for community service has found a vocation in community gardening and stayed on long past his mandated hours.
Free Farm

http://thefreefarm.org/

Evidence of Impact

N
The Free Farm has given over 6,000 pounds of fresh, organic produce away to anyone who needs it over the last few years. By providing groceries for those on the economic margins, they help people stay in their homes as money that would otherwise have to go to groceries becomes available for other necessities. Anyone can volunteer at the Free Farm, and a free lunch is provided for all volunteers. Though most of those who volunteer are housed, there are occasional volunteers who live outside. Working at the Farm provides a chance for people to improve their mental health and self esteem. One young man who was remanded there by the court for community service has found a vocation in community gardening and stayed on long past his mandated hours.

Organizational Strengths

N
The Free Farm excels in keeping their costs low. All of the labor is volunteer and most of their materials are donated. Because of this, the leadership can focus most of their time on running the Farm rather than seeking funds. The leadership is all volunteer at the Free Farm, and yet they get an incredible amount of work done.
Full Circle Farm (1 recommendation) They provide healthy foods for clients who would otherwise do without.
Full Circle Farm
Bronze-small

http://www.fullcirclesunnyvale.org/

Evidence of Impact

O
They provide healthy foods for clients who would otherwise do without.

Organizational Strengths

O
They do crop sharing with the community.
GLIDE (1 recommendation) Glide provides meals daily to those who might not otherwise eat a healthy meal all day. Glide is easily accessible, and they have a substantial level of services to offer the homeless.
GLIDE
Bronze-small

http://www.glide.org/

Evidence of Impact

N
Glide provides meals daily to those who might not otherwise eat a healthy meal all day. Glide is easily accessible, and they have a substantial level of services to offer the homeless.

Organizational Strengths

N
Glide has a significant fundraising platform and success. Therefore, they are not utterly reliant on government funding. Also, Glide is diversified, with daily emergency services, counseling, and supportive housing.

Areas for Improvement

N
Glide should give attention to professional staff development to expand their service delivery expertise.
Gilroy Compassion Center (1 recommendation) This organization is filling gaps in service and providing practical and emotionally supportive services to chronically homeless individuals and families.
Gilroy Compassion Center
Bronze-small

http://gccsoco.org/

Evidence of Impact

O
This organization is filling gaps in service and providing practical and emotionally supportive services to chronically homeless individuals and families.

Organizational Strengths

O
They are volunteer run but have committed, knowledgeable leaders. This is a start up with solid, well thought out plans. They are fiscally responsible and very cost-efficient.

Areas for Improvement

O
They need a significant and stable source of funding in order to take on paid staff. Paid staff will contribute consistency to the organization.
Goodwill Industries of San Francisco, San Mateo, and Marin Counties (1 recommendation) They participate in a collaborative effort to provide employment readiness programming to homelessness individuals.
Goodwill Industries of San Francisco, San Mateo, and Marin Counties
Silver-small

http://www2.sfgoodwill.org/Home.aspx

Evidence of Impact

N
They participate in a collaborative effort to provide employment readiness programming to homelessness individuals.

Organizational Strengths

N
This organization has a strong fiscal capacity.

Areas for Improvement

N
This organization could expand the employment opportunities provided to clients.
Homeless Youth Alliance (1 recommendation) Homeless Youth Alliance consistently gets high marks from their clients for the quality of work they do, the people who work there, and the help they provide.
Homeless Youth Alliance
Silver-small

http://www.homelessyouthalliance.org/

Evidence of Impact

N
Homeless Youth Alliance consistently gets high marks from their clients for the quality of work they do, the people who work there, and the help they provide.

Organizational Strengths

N
They have committed, compassionate staff members who are very client-centered. Their highly inclusive philosophy helps develop leadership in their client participants.

Areas for Improvement

N
They need better systems and a stronger board.
Huckleberry Youth Programs (HYP) (1 recommendation) They have a strong reputation for helping at-risk youth.
Huckleberry Youth Programs (HYP)
Silver-small

http://www.huckleberryyouth.org/home.html

Evidence of Impact

O
They have a strong reputation for helping at-risk youth.

Organizational Strengths

O
Executive Director Bruce Fisher is a long-term advocate for the under-served youth community, and his reputation is strong. They do fund-raising in creative ways like tying in with Cirque du Soleil.
John Burton Foundation for Children Without Homes (1 recommendation) They have helped create and move state and local policy. They helped pass AB12, the extension of foster care to age 21.
John Burton Foundation for Children Without Homes
Silver-small

http://www.johnburtonfoundation.org/

Evidence of Impact

N
They have helped create and move state and local policy. They helped pass AB12, the extension of foster care to age 21.

Organizational Strengths

N
Their strong policy staff are viewed as leaders of thought in the field.

Areas for Improvement

N
They could have stronger alignment between the organization's grant activities and policy direction.
La Casa de las Madres (1 recommendation) They keep women and children off the streets.
La Casa de las Madres
Bronze-small

http://www.lacasa.org/

Evidence of Impact

N
They keep women and children off the streets.
La Clinica de la Raza (1 recommendation) They have worked with pregnant and parenting youth for years. They value their relationship with the youth and educate them without judgment.
La Clinica de la Raza
Silver-small

http://www.laclinica.org/

Evidence of Impact

N
They have worked with pregnant and parenting youth for years. They value their relationship with the youth and educate them without judgment.

Organizational Strengths

N
Their strengths are leadership and marketing.
Loaves & Fishes Family Kitchen (1 recommendation) Loaves and Fishes offers hot meals to the most vulnerable in our community, the homeless and the frail. They also offer other referral services and support.
Loaves & Fishes Family Kitchen
Silver-small

http://www.loavesfishes.org/

Evidence of Impact

N
Loaves and Fishes offers hot meals to the most vulnerable in our community, the homeless and the frail. They also offer other referral services and support.

Organizational Strengths

N
They have strong leadership and community support, with links to community groups such as schools, churches, and businesses. They have many opportunities to volunteer.

Areas for Improvement

N
They could inceased their partnership with other agencies who offer services.
Martin de Porres House of Hospitality (1 recommendation) They provide meals to the homeless very well.
Martin de Porres House of Hospitality

http://www.martindeporres.org/

Evidence of Impact

F
They provide meals to the homeless very well.

Organizational Strengths

F
This is a no nonsense "soup kitchen" that does what it does very well.

Areas for Improvement

F
They need to improve in raising money from donors.
My New Red Shoes (1 recommendation) My New Red Shoes has gone from a fledgling organization to one that is serving thousands of children per year. Beyond that, they've effectively heightened the profile of homeless children in our community and provided a much needed resource for kids living in shelters across the San Francisco Bay Area.
My New Red Shoes
Silver-small

http://www.mynewredshoes.org/

Evidence of Impact

N
My New Red Shoes has gone from a fledgling organization to one that is serving thousands of children per year. Beyond that, they've effectively heightened the profile of homeless children in our community and provided a much needed resource for kids living in shelters across the San Francisco Bay Area.

Organizational Strengths

N
The organization has fantastic board leadership and public relations.

Areas for Improvement

N
They need to continue to focus on collective impact, including demonstrating how My New Red Shoes contribution is part of a broader effort in ending homelessness.
National Housing & Community Development Law Project (1 recommendation) They do extensive work on policies that impact low-income tenants and others at risk of homelessness. Also, they provide technical assistance to advocates throughout the Bay Area to more effectively represent individual clients.
National Housing & Community Development Law Project
Bronze-small

http://www.nhlp.org/

Evidence of Impact

N
They do extensive work on policies that impact low-income tenants and others at risk of homelessness. Also, they provide technical assistance to advocates throughout the Bay Area to more effectively represent individual clients.

Organizational Strengths

N
Their strengths are expertise and staff.
Night Ministry (1 recommendation) They provide care to individual people with mental health issues at night.
Night Ministry

http://www.nightministry.com/

Evidence of Impact

N
They provide care to individual people with mental health issues at night.

Organizational Strengths

N
They've been around since 1963 and provide compassionate services.

Areas for Improvement

N
They need to make it easer to contact their staff.
Operation Dignity (1 recommendation) Although Operation Dignity is well known for their work with veterans in Alameda County, they have great impact in homeless outreach, too. Operation Dignity is the referral source for the Oakland PATH Rehousing Initiative, and their long time connections with homeless people allows them to house people quickly, and 98% are in their housing a year later. This is remarkable given that many had been living in encampments for 20+ years. Operation Dignity stays connected to participants and bridges the transition to the next service team, allowing housing successes.
Operation Dignity
Bronze-small

http://operationdignity.org/

Evidence of Impact

N
Although Operation Dignity is well known for their work with veterans in Alameda County, they have great impact in homeless outreach, too. Operation Dignity is the referral source for the Oakland PATH Rehousing Initiative, and their long time connections with homeless people allows them to house people quickly, and 98% are in their housing a year later. This is remarkable given that many had been living in encampments for 20+ years. Operation Dignity stays connected to participants and bridges the transition to the next service team, allowing housing successes.

Organizational Strengths

N
They have a strong committment to community based services and extremely strong relationships with the veteran community.

Areas for Improvement

N
Operation Dignity is a "grass-roots" agency that relies an an extremely passionate leader; succession planning will be necessary for the agency to continue and grow. They should grow to offer more services in their programs and collaborate more effectively, especially in their grant per-diem programs.
People Organized to Win Employment Rights (POWER) (1 recommendation) They have helped push through policies in San Francisco that are beneficial to homeless and low-income people.
People Organized to Win Employment Rights (POWER)
Bronze-small

http://www.peopleorganized.org/

Evidence of Impact

N
They have helped push through policies in San Francisco that are beneficial to homeless and low-income people.

Organizational Strengths

N
They have a strong philosophy and are effective community builders. Their staff is diverse, intelligent, and committed.

Areas for Improvement

N
They are too foundation dependent in their funding. They need to articulate their model in a more pithy and compelling way.
Poor Magazine (1 recommendation) On a shoestring budget, POOR Magazine has consistently made homeless and poor people's voices heard through the internet, radio, and, as often as possible, print. While they are constantly trying to make it on next to nothing, one never gets the sense that there's any chance of POOR disappearing.
Poor Magazine

http://www.poormagazine.org/

Evidence of Impact

O
On a shoestring budget, POOR Magazine has consistently made homeless and poor people's voices heard through the internet, radio, and, as often as possible, print. While they are constantly trying to make it on next to nothing, one never gets the sense that there's any chance of POOR disappearing.

Organizational Strengths

O
POOR has been able to develop confidence and leadership abilities in some of the most oppressed people in our society.
Project Homeless Connect (1 recommendation) This is another service the impact of which can be seen in its popularity. Hundreds of people come to take advantage of the wide variety of services, including medical and dental care, housing assistance, foot washing, and food, available in one location.
Project Homeless Connect

http://www.projecthomelessconnect.com/

Evidence of Impact

N
This is another service the impact of which can be seen in its popularity. Hundreds of people come to take advantage of the wide variety of services, including medical and dental care, housing assistance, foot washing, and food, available in one location.

Organizational Strengths

N
Project Homeless Connect also has a very dedicated staff and many dedicated volunteers. Project Homeless Connect makes good use of volunteers and donations to keep their costs down.

Areas for Improvement

N
Project Homeless Connect currently lacks much in terms of follow up contact and care for those who attend. There are plans in the works to rectify this.
Project Open Hand (1 recommendation) They meet their community's nutritional needs by providing a high number of quality meals.
Project Open Hand

http://www.openhand.org/

Evidence of Impact

N
They meet their community's nutritional needs by providing a high number of quality meals.

Organizational Strengths

N
They have strong advocacy efforts to change legislation at the local, state and national level. They are an excellent source of accurate information regarding food security in the San Francisco Bay Area.
REDF (1 recommendation) They assist a significant number of clients through direct grants to social enterprises. They are a leader of though and research in the field.
REDF
Silver-small

http://www.redf.org/

Evidence of Impact

O
They assist a significant number of clients through direct grants to social enterprises. They are a leader of though and research in the field.

Organizational Strengths

O
They have an extremely resourceful board of directors. Their agency leadership is excellent, with a very aggressive five year plan.

Areas for Improvement

O
They should deepen the team that works directly with grantee social enterprises to build employment. They could do better messaging with the agency's name.
Raphael House (1 recommendation) They help fund programs for children and teens.
Raphael House
Silver-small

http://www.raphaelhouse.org/

Evidence of Impact

F
They help fund programs for children and teens.
Ritter Center (1 recommendation) They are working with the street population in the San Rafael area, assisting people to meet basic needs and obtain housing.
Ritter Center
Silver-small

http://www.rittercenter.org/2008/

Evidence of Impact

N
They are working with the street population in the San Rafael area, assisting people to meet basic needs and obtain housing.

Organizational Strengths

N
Their leadership is creating new programs that end homelessness through a rent subsidy program and a <I>Federally Qualified Health Centers (FQHC)</I> program. They are making a big difference in Marin County homeless policy and funding.

Areas for Improvement

N
They need a better facility. Also, they need to partner to create new affordable housing for the disabled population.
Rubicon Programs (1 recommendation) Rubicon's <I>Bridges To Home</I> has shown phenomenal success, with a 35% reduction of hospitalizations and 96% of participants maintaining stable housing.
Rubicon Programs
Silver-small

http://www.rubiconprograms.org/

Evidence of Impact

F
Rubicon's <I>Bridges To Home</I> has shown phenomenal success, with a 35% reduction of hospitalizations and 96% of participants maintaining stable housing.

Organizational Strengths

F
Rubicon is a trusted community institution in the hard-hit community of Richmond, California. They are responsive to community needs, culturally-competent, and good at what they do. They also benefit from strong organizational leadership, especially CEO Jane Fischberg.

Areas for Improvement

F
Rubicon serves two distinct populations, jobseekers with one or more barriers to employment and those who struggle with mental health challenges. Although they serve both populations well, they often struggle with effectively bringing together the "two sides of the house", so to speak. They are actively working on this and very aware of the challenges and nuances of this.
Saint Paulus Lutheran Church (1 recommendation) They help people get a GED and provide literacy education. Also, they work with individuals who are in prison. They have strong community support.
Saint Paulus Lutheran Church

http://www.saintpaulus.org/

Evidence of Impact

N
They help people get a GED and provide literacy education. Also, they work with individuals who are in prison. They have strong community support.

Organizational Strengths

N
Their strengths are their compassionate work and their use of peers to lead programming.

Areas for Improvement

N
They should expand the services they provide.
Samaritan House (1 recommendation) They improve the lives of the clients they serve. The organization's leadership is strong and willing to generate resources to meet unmet or newly identified needs.
Samaritan House
Silver-small

http://samaritanhouse.com/new/home/index.shtml

Evidence of Impact

N
They improve the lives of the clients they serve. The organization's leadership is strong and willing to generate resources to meet unmet or newly identified needs.

Organizational Strengths

N
They have a solid base of funding, a good administrator, and a committed Board of Directors.

Areas for Improvement

N
Their case management staff need greater training and accountability. They would benefit from collaboration in the community.
San Francisco Interfaith Council (1 recommendation) SFIC's annual <i>Winter Shelter Program</i> has been providing a critical resource for homeless individuals for more than 30 years. They utilize congregations and volunteers along with professional staff to fill a need for very vulnerable people. In doing this program, they also raise awareness of the issue of homelessness in the congregations who provide the nightly shelter and meals.
San Francisco Interfaith Council

http://www.sfinterfaithcouncil.org/

Evidence of Impact

N
SFIC's annual <i>Winter Shelter Program</i> has been providing a critical resource for homeless individuals for more than 30 years. They utilize congregations and volunteers along with professional staff to fill a need for very vulnerable people. In doing this program, they also raise awareness of the issue of homelessness in the congregations who provide the nightly shelter and meals.

Organizational Strengths

N
They have strong leadership and excellent staff. They are a vital partner in San Francisco in coordinating efforts in the inter-faith community to serve the community. They are a strong voice of advocacy for the poor and vulnerable in San Francisco. They have fostered strong relationships between faith groups that historically have not had ongoing dialogue or shared work.

Areas for Improvement

N
Like all nonprofits, they struggle for funding.
Satellite Housing (1 recommendation) Satellite focuses on developing high quality affordable housing that is permanent. In most cases, there is a rental subsidy so tenants only pay 30% of their income, whatever their income may be. This enables Satellite's housing to serve the lowest income people, with the average tenant income being roughly $10-11K/year. Most affordable housing does not target and sucessfully house people at this income level.
Satellite Housing
Silver-small

http://www.satellitehousing.org/

Evidence of Impact

O
Satellite focuses on developing high quality affordable housing that is permanent. In most cases, there is a rental subsidy so tenants only pay 30% of their income, whatever their income may be. This enables Satellite's housing to serve the lowest income people, with the average tenant income being roughly $10-11K/year. Most affordable housing does not target and sucessfully house people at this income level.

Organizational Strengths

O
Satellite has developed robust services and programs to support the tenants to lead independent and productive lives and to increase their general well-beling. These additional supports also ensure that people stayed housed.

Areas for Improvement

O
The organization's dynamic Executive Director recently left after teb years, and the agency is going through a leadership transition. In addition, there is uncertainty for the future of affordable housing finance in California since the elimination of redevelopment agencies creates confusion around securing new projects and developer fees.
Seneca Center for Children and Families (1 recommendation) Seneca has success in decreasing youth's mental health challenges. They identify appropriate referrals for stability and medical compliance.
Seneca Center for Children and Families
Silver-small

http://www.senecacenter.org/aboutus/mission

Evidence of Impact

N
Seneca has success in decreasing youth's mental health challenges. They identify appropriate referrals for stability and medical compliance.

Organizational Strengths

N
They have great marketing and staff.

Areas for Improvement

N
They could increase their understanding of the older youth population.
Society of St. Vincent de Paul of Alameda County (1 recommendation) The agency has a highly successful culinary training program, Kitchen of Champions, that assists homeless and re-entry population in obtaining skills needed to become employable in the food industry. They also have a high graduation rate and job placement rate.
Society of St. Vincent de Paul of Alameda County
Silver-small

http://www.svdp-alameda.org/

Evidence of Impact

O
The agency has a highly successful culinary training program, Kitchen of Champions, that assists homeless and re-entry population in obtaining skills needed to become employable in the food industry. They also have a high graduation rate and job placement rate.

Organizational Strengths

O
The staff is very committed in providing excellent customer service to its participants. Their "wrap around" service model is strength-based, meeting the client where they are, in addition to providing job training and employment placement. They have a solid track record of producing measurable outcomes.

Areas for Improvement

O
The agency relies heavily on grants and needs to expand to city and federal funding.
Sojourn Chaplaincy (1 recommendation) They support homeless indivduals who are patients at San Francisco General Hospital. They provide care that helps people become more connected to the community and gain access to resources.
Sojourn Chaplaincy
Silver-small

http://www.sojournchaplaincy.org/

Evidence of Impact

N
They support homeless indivduals who are patients at San Francisco General Hospital. They provide care that helps people become more connected to the community and gain access to resources.

Organizational Strengths

N
They are good at working with diverse populations.

Areas for Improvement

N
They could improve by making it easier to contact staff and collaborating more with other organizations.
St. Joseph's Family Center (1 recommendation) They provide stable housing with supportive services, including employment opportunities.
St. Joseph's Family Center
Silver-small

http://stjosephsgilroy.org/

Evidence of Impact

O
They provide stable housing with supportive services, including employment opportunities.

Organizational Strengths

O
They have an efficient and hardworking staff who provides pragmatic and practical assistance that is relevant to the client. They have a strong, comprehensive approach.

Areas for Improvement

O
Their limited resources limit the numbers of individuals the organization can serve. Their staff is excellent and experienced, but they lack formal training.
St. Mary's Center (SMC) (1 recommendation) St. Mary's meets homeless seniors' basic human needs, including the needs for food, shelter, and socialization. Beyond that, they provide transitional housing and help seniors access other social and health services.
St. Mary's Center (SMC)
Bronze-small

http://www.stmaryscenter.org/

Evidence of Impact

N
St. Mary's meets homeless seniors' basic human needs, including the needs for food, shelter, and socialization. Beyond that, they provide transitional housing and help seniors access other social and health services.

Organizational Strengths

N
Their leadership staff is mission-driven, highly committed, and competent.

Areas for Improvement

N
Their external communications could be stronger.
St. Vincent de Paul Society of Marin County (1 recommendation) They are a pure harm reduction, food, and charity care operation. They have strong community ties and a network a faith-based volunteers working effectively on prevention through home visiting.
St. Vincent de Paul Society of Marin County

http://www.vinnies.org/

Evidence of Impact

N
They are a pure harm reduction, food, and charity care operation. They have strong community ties and a network a faith-based volunteers working effectively on prevention through home visiting.

Organizational Strengths

N
They have strong history, consistent faith-based support, and good community organizing efforts.

Areas for Improvement

N
They need to embrace permanent solutions!
St. Vincent de Paul Society of San Francisco (1 recommendation) They keep people off the streets.
St. Vincent de Paul Society of San Francisco
Silver-small

http://www.svdp-sf.org/

Evidence of Impact

N
They keep people off the streets.

Organizational Strengths

N
They have a fine reputation of serving the community without controversy.
Street Level Health Project (1 recommendation) Without Street Level, an entire community would be without services. In addition to vital healthcare services, Street Level provides extremely important community building services. When there is community, there is security, and where there is security, people live healthier and safer and kids thrive.
Street Level Health Project
Bronze-small

http://streetlevelhealth.org/

Evidence of Impact

N
Without Street Level, an entire community would be without services. In addition to vital healthcare services, Street Level provides extremely important community building services. When there is community, there is security, and where there is security, people live healthier and safer and kids thrive.

Organizational Strengths

N
They have a dedicated staff. Their on the ground work is strong, and they are willing to morph quickly to meet the needs of those served. Their location is a real strength; tthey are with the people, the people don't need to come to them or find them.

Areas for Improvement

N
They need more funding. The board of directors should be proactive in fundraising and grant opportunities. The organization needs to keep their grassroots feel, but they need to develop a more savvy "head", too,
The Health Trust (1 recommendation) They have effectively mobilized volunteers and are rapidly housing people who are chronically homeless.
The Health Trust
Bronze-small

http://www.healthtrust.org/

Evidence of Impact

R
They have effectively mobilized volunteers and are rapidly housing people who are chronically homeless.

Organizational Strengths

R
They have a small but effective staff; they use volutneers and social media very well.

Areas for Improvement

R
They could build community capacity even further.
YWCA Support Network (1 recommendation) The YWCA Support Network has a long history of providing quality comprehensive services, including emergency shelter to survivors of domestic violence.
YWCA Support Network
Silver-small

http://www.supportnetwork.org/

Evidence of Impact

N
The YWCA Support Network has a long history of providing quality comprehensive services, including emergency shelter to survivors of domestic violence.

Organizational Strengths

N
The YWCA Support Network prioritizes the needs of diverse communities, for example, through their La Familia program for Latina survivors. They also have a large and dedicated base of volunteer support.
YWCA of Silicon Valley (1 recommendation) The YWCA Support Network helps women and families suffering domestic violence by providing a residential shelter, counseling, legal advocacy and other critical services. They provide emergency shelter to families at risk of abuse and homelessness. In addition, they provide safety planning, support groups and counseling, and self-sufficiency services for trauma survivors.
YWCA of Silicon Valley
Silver-small

http://ywca-sv.org/about/index.php

Evidence of Impact

N
The YWCA Support Network helps women and families suffering domestic violence by providing a residential shelter, counseling, legal advocacy and other critical services. They provide emergency shelter to families at risk of abuse and homelessness. In addition, they provide safety planning, support groups and counseling, and self-sufficiency services for trauma survivors.

Organizational Strengths

N
The leadership and staff of the YWCA Support Network believe in an client-centered, empowerment model when working with survivors of violence and abuse. Their vision is to end domestic violence, one family at the time. In April 2010, the Support Network merged with and became a department of the YWCA of Silicon Valley. Prior to the merger, the Support Network provided help and hope to survivors of domestic violence since 1978.

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